Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Alexis Smith

Barton upon Humber,United Kingdom

Summary

I am a dedicated professional with expertise in customer service, cash handling, and time management mastery. I can and have demonstrate exceptional conflict resolution skills, patience, and composure in high-pressure environments. I'm very committed to punctuality, professionalism, and compliance with instructions while maintaining high standards of housekeeping.

Overview

2
2
years of professional experience
13
13
years of post-secondary education

Work history

Volunteer

Eagle House
Barton upon Humber, North Lincolnshire
09.2023 - 05.2024

Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.

Offered companionship to reduce feelings of loneliness in patients.

Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.

Created positive relationships with clients through practical support and companionship, improving overall quality of life.

Volunteer teaching assistant

Castledyke Primary School
Barton upon Humber, North Lincolnshire
02.2024 - 07.2025

Mentored pupils having trouble adjusting providing guidance that eased their transition into new classes.

Encouraged open communication amongst peers promoting respect and teamwork within the classroom setting.

Supported lead teacher in preparing lesson plans based on individual student needs, ensuring personalised attention to each learner.

Maintained a safe, inclusive classroom atmosphere by enforcing school guidelines and policies.

Encouraged student participation in class activities, leading to increased engagement and enthusiasm for learning.

Waitress

The George Inn
Barton upon Humber, North Lincolnshire
11.2023 - 05.2025

Improved customer satisfaction by providing efficient and friendly service.

Advanced team efficiency by assisting in training new waitstaff members.

Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Demonstrated patience while dealing with difficult customers, maintaining professionalism.

Handled high volumes of transactions during holiday seasons efficiently.

Collaborated closely with store management for daily operations success.

Cleaner

NIC Services Group
Barton upon Humber, North Lincolnshire
05.2025 - Current

Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.

Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.

Kept communal areas tidy and well-organised for optimal functionality.

Ensured customer satisfaction by addressing specific requests or concerns promptly.

Education

GCSEs - Maths

Baysgarth School
Barton Upon Humber
09.2018 - 05.2023

GCSEs - English

Baysgarth School
Barton upon Humber, North Lincolnshire
09.2018 - 05.2023

Higher National Diploma - Health and Social Care

John Leggott College
Scunthorpe, North Lincolnshire
09.2023 - 05.2025

Certificate of Higher Education - Children's Play, Learning and Development

John Leggott College
Scunthorpe, North Lincolnshire
09.2023 - 05.2025

Skills

    Fair conflict resolution

    Patience and composure

    Time management mastery

    Cash handling

    Customer Service

    Compliant with instructions

    Housekeeping

    Punctual

    Professionalism

Affiliations

  • I love to read and spend time with my family as often as possible.
  • I love to volunteer at different places and try test out new things.

Timeline

Cleaner

NIC Services Group
05.2025 - Current

Volunteer teaching assistant

Castledyke Primary School
02.2024 - 07.2025

Waitress

The George Inn
11.2023 - 05.2025

Volunteer

Eagle House
09.2023 - 05.2024

Higher National Diploma - Health and Social Care

John Leggott College
09.2023 - 05.2025

Certificate of Higher Education - Children's Play, Learning and Development

John Leggott College
09.2023 - 05.2025

GCSEs - Maths

Baysgarth School
09.2018 - 05.2023

GCSEs - English

Baysgarth School
09.2018 - 05.2023
Alexis Smith