Alexis Howsam (MBA)
Head Of Transformation
Brighton
Summary
Sound business and strategic theory gained through a Leadership MBA completed in 2022 to strengthen over 15 years of commercial, programme management and service design skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote efficiency. Uses independent decision-making skills and sound judgment to positively impact success. A thinker, a do-er and a people-person who invests in others.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work History
Head of Transformation
Sussex Community Foundation Trust, SCFT
Brighton
05.2019 - Current
- Overseeing the portfolio of transformation projects and programmes
- Designing and implementing digital primary care services for patients
- Leading the Transformation Team made up of Clinicians, Project Managers and a Transformation Manager
- Standardising admin, finance and business functions deploying LEAN methodology
- Delivering business cases for bringing in new surgeries and leading on mobilisations
- Building partnerships with Primary Care Network (PCN) colleagues, patients, ICB and all staff from board level to practice-based staff
- Achievements:
- Launched the Ehub with NHS Sussex (ICB) to centrally manage all primary care patient non-urgent requests
- Promoted twice since joining the organisation in May 2019
- Previous to this role I was the Group Manager for East Sussex Surgeries during Covid given the needs of the business and prior to this I was the Service Development Manager
- Launched SPC Connect an online service delivering remote care to 53,000 patients which was delivered out to external organizations just 6 month post go live given word of mouth only.
Transformation Lead
Here, Formally NHS Brighton Integrated Care
Brighton
04.2018 - 05.2019
- Winning new business to deliver county-wide training to the NHS
- Facilitating focus groups for GPs and Practice Managers to design new processes
- Designing new products for primary care as part of the GP Forward View
- Achievements:
- Generated £3m in new business in first 9 months of employment
- Delivered training both face to face and virtually to the largest cohort of GPs in Leeds (50 per session)
- Developed PCN hubs in Kent where GPs to worked together to deliver back office functions
Head of Strategy and Business
Central London Community Healthcare NHS Trust
London
01.2017 - 04.2018
- Leading on the design and delivery of CLCH’s commercial strategy to grow from £200m to £300m over 5 years
- Acting as overall programme lead for bids and business cases
- Leading the Business Development Team made up of Bid Managers, Bid Writers and Planners
- Building and maintaining a sustainable opportunities pipeline and disseminating updates throughout the trust
- Proactively identifying and anticipating risk across the function and implementing appropriate mitigation
- Acting as the trust expert in relation to all aspects of strategy and business development
- Achievements:
- Exceeded the year 1 income target by Month 6 through bid wins (increased by £27m)
- Designed and mobilised the virtual wards model of care in South West London in partnership with Clinicians
- Established relationships with clinical directors and senior management across the trust
- Extended the commercial function to include early mobilisation adding value to the division
Divisional Service Development Manager
Marie Curie
London
04.2009 - 01.2017
- Leading with the CEO and Executive Board in the design and delivery of Marie Curie’s London Strategy integrating fundraising, clinical services and research
- Re-designing hospice and nursing services to meet patient-need in partnership with Marie Curie’s clinical leads
- Leading, managing, coaching and mentoring the five employees in the service development team
- Developing cases for whole-system care delivery using the HM Treasury 5-case business case methodology
- Ongoing relationship management with key commissioners across the division
- Managed all hospice and nursing care contracts and budgets with a total value of £12m
- Achievements:
- Initiated major projects across the region, including whole-system care models with major acute trusts such as the Rapid Discharge Model with Surrey and Sussex Healthcare Trust
- Designed and maintained a robust KPI reporting dashboard that was rolled out across Marie Curie
- 100% retention rate on all contracts in the division
- Promoted since joining the organisation in April 2009
- Previous to this role I was the Business Development Manager leading on all bids and service design in the region
- Led on the whole-system re-design of End of Life services in Greenwich in partnership with Greenwich CCG, Oxleas Community Trust and Greenwich and Bexley Hospice
Education
ISMM Diploma - Strategic Sales and Marketing
Cambridge Professional Academy
09.2007 - 05.2010
BA (HONS) - Journalism
University of the Arts
10.2001 - 05.2004
A-Levels -
St Brendan’s Sixth Form College
Bristol 09.1998 - 05.2000
MBA - Health Leadership
University of Brighton
Brighton 01.2020 - 07.2022
Skills
Transformation: Transformed the delivery of primary care in Sussex surgeries moving to a new hybrid delivery model and centralizing demand and support to improve patient accessCommercial: A track record throughout all roles of generating new income through tenders, innovations, service improvements and business casesStrategy: Systematic and collaborative approach using data, evidence and the voice of patients and staffLeadership: All HR and management related to leading multi-professional senior teamsRelationship management: Ability to manage complex and sometimes challenging relationships across social, health, voluntary and private sector organisations often with differing agendas
Effective leader
Business Development
Effective leader
Delegation
Relationship building
Client account management
Staff training/development
Decision-Making
Accomplishments
- March 2022- Jan 2023 Leading Innovation in Systems, NHS South East Leadership Academy
- Jan ‘20 – July 2022 Master’s in business administration (MBA- Leadership) Brighton Business School, University of Brighton
- June 2019 – Nov 2019 General Practice Improvement Leaders – Programme Management in Primary Care (LEAN, PDSA, QI methodologies) CPD accredited
- Aug ‘16 – Dec ’19 Short courses in Agile project management, contract law, strategy development and service design
- July ’14 – June ’15 Marie Curie and Institute of Leadership and Management
- Future, Engage, Deliver Leadership Programme
Masterchef Finalist
Fulfilled my lifelong dream and appeared on Masterchef in 2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
MBA - Health Leadership
University of Brighton
01.2020 - 07.2022
Head of Transformation
Sussex Community Foundation Trust, SCFT
05.2019 - Current
Transformation Lead
Here, Formally NHS Brighton Integrated Care
04.2018 - 05.2019
Head of Strategy and Business
Central London Community Healthcare NHS Trust
01.2017 - 04.2018
Divisional Service Development Manager
Marie Curie
04.2009 - 01.2017
ISMM Diploma - Strategic Sales and Marketing
Cambridge Professional Academy
09.2007 - 05.2010
BA (HONS) - Journalism
University of the Arts
10.2001 - 05.2004
A-Levels -
St Brendan’s Sixth Form College
09.1998 - 05.2000