Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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Alexia Roidis

Alexia Roidis

City of London,United Kingdom

Summary

Enthusiastic Brand Ambassador with helpful, can-do attitude offers experience in customer-facing roles. Adapts sales approaches to suit customer personalities and requirements to achieve targets.

Positive and productive under pressure to maintain brand image and reputation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work history

Brand Ambassador

Ralph Lauren
London, London
05.2023 - Current
  • Recognised for my ability to communicate with customers, provide exceptional service, and up-sell products
  • Maintained up-to-date knowledge of all retail promotions
  • Achieving personal targets, as well as those of the company
  • Seeking retail sales position with opportunities for advancement into a manegerial position.
  • Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.

Bar Waitress

Luna D'amore
City of London, London
04.2023 - 06.2023
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Helped to increase customer return rates by providing excellent customer service at all times

Waitress Assistant

Lissome
London, City of London
10.2019 - 12.2019
  • Increased average customer satisfaction rate by 2% through identifying and implementing strategies to improve customer experience.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Education

Gcse's , The Petchey academy City of London

A-Levels - Business and Law

Southwark College
London
09/2022 -

Skills

  • Guitar and piano player
  • Brand education
  • TikTok
  • Instagram account management
  • Community integration

Interests

HOBBIES , My hobbies resume to many activities. My passions being going rally's or car races. Having the ability to drive sports cars. Enjoying climbing, going gym and swimming. Greek with Amazon for a academic project. Passionate about Music with a Grade 7 in Guitar and a Grade 4 in Piano. An active member in the sports club, such as badminton and climbing. Having awards for being 100% punctual and being dedicated to my academic progress. A reliable team member with a positive communication style, experienced with work-shops and primary school students. Also completing the bronze DofE. EXTRA-CURRICULAR ACTIVITIES , Volunteer, Hospice Brasov, Romania Jan 2016 — Aug 2017 In charge of being creative such as painting, creating Christmas cards, any handmade accessorise. Being able to sell them at the occasional works shops made by Hospice and race money for the charity.

Languages

English
Fluent
Romanian
Native
Spanish
Elementary

Timeline

Brand Ambassador

Ralph Lauren
05.2023 - Current

Bar Waitress

Luna D'amore
04.2023 - 06.2023

Waitress Assistant

Lissome
10.2019 - 12.2019

Gcse's , The Petchey academy City of London

A-Levels - Business and Law

Southwark College
09/2022 -

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Alexia Roidis