Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Alexandru-Sebastian Trocan

Alexandru-Sebastian Trocan

Newark on Trent,Nottinghamshire

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Senior Front Office Supervisor

Ambitions Personnel
Newark on Trent, Nottinghamshire
07.2020 - Current
  • Managed, trained and developed front office staff to consistently exceed individual performance KPIs.
  • Handled inventory control for front office and stationery supplies, reordering low stock items.
  • Prevented overspending by constantly monitoring budgets and payroll records.
  • Completed weekly front office rota to guarantee optimal cover for operations.
  • Encouraged mutual trust, respect and cooperation among team members.
  • Performed inspection of public areas and recommended improvements to appropriate departments.
  • Generated reports and feedback for presentation to general manager.

Cook Helper

SC.Duogrup.SRL
Timisoara, Romania
09.2018 - 07.2020
  • Cut and portioned [Number]+ types of meat, fish and poultry daily with precise knife skills.
  • Prepared meat and poultry to strict schedules, delivering on targets with excellent butchery skills.
  • Maximised Head Chef's productivity by assisting with swift ingredient preparation and plating.
  • Maintained inventory and tracked order levels to enable accurate ingredient planning.
  • Minimised food waste with FIFO system, verifying all ingredients stored at correct temperatures.
  • Maintained quality of service by ensuring thorough and up-to-date knowledge of menu and special offers.
  • Measured and mixed ingredients using professional kitchen scales with precision to minimise wastage.
  • Portioned food and used creative plating techniques to ensure exceptional presentation.
  • Prevented contamination, spoilage and waste by ensuring food service sanitation standards across all tasks.
  • Regulated temperature to efficiently prepare dishes and maintain food safety with thermostat controls.
  • Facilitated smooth day-to-day operations by monitoring kitchen stock levels, promptly resolving shortages with Chef.
  • Constantly met profitability targets by managing kitchen expenses within assigned budgets.
  • Used kitchen equipment as instructed and to safety protocols.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Engaged clients to determine needs and recommend menu items.
  • Took orders and portioned food for delivery to client tables.

Multi Skilled Operative

Flex
Timisoara , Romania
06.2017 - 08.2019
  • Prepared custom quotes for plumbing, tiling and carpentry, maintaining [Number]% conversion rate.
  • Minimised tool and equipment malfunctions by performing regular preventative maintenance.
  • Utilised hand and power tools, including saws and grinders to shape and cut materials to strict specifications.
  • Prevented site disruptions by conducting daily tool and equipment checks.
  • Maintained a safe work status with zero accidents, ensuring adherence to safety and OSHA regulations across all tasks.
  • Introduced improved picking and packing methods, successfully reducing dispatch turnaround times.
  • Strictly followed company safety regulations, eliminating workplace accidents and incidents.
  • Sorted, classified and packed products by size and weight, verifying conformance to quality standards.
  • Used established assembly instructions to accurately complete jobs.
  • Repaired, modified and maintained equipment.
  • Measured work piece dimensions to determine machine operation accuracy.

Education

GCSEs - Teoretic

Colegiul Teoretic Diaconovici-Tietz
Resita Caras-Severin
09.2012 - 06.2016

Skills

  • Managing the new starters and leavers process;
  • Update the file for each employee like:absence ,sign contract,medical screening, finished for different reason and so on
  • Maintaining employees' documentation as required,such as personal files confirmation of employment eligibility, medical files accuratelu;
  • Responding to any incoming calls and e-mails regarding to employee;
  • Managing or costings document,
  • No show report;
  • Return to work file update ;time sheets for day and night
  • Fill holidays form for employees
  • Complete for each employee hours of working in time sheet every day and sign the document, at the end of the program, by section manager in each bay
  • Make sure that every employee booked is on site in factory Their reason for leaving was The employee chose to leave our employ because found a better job, a better positions

Languages

English
Fluent
Romanian
Native
Serbian
Elementary

Timeline

Senior Front Office Supervisor

Ambitions Personnel
07.2020 - Current

Cook Helper

SC.Duogrup.SRL
09.2018 - 07.2020

Multi Skilled Operative

Flex
06.2017 - 08.2019

GCSEs - Teoretic

Colegiul Teoretic Diaconovici-Tietz
09.2012 - 06.2016
Alexandru-Sebastian Trocan