Alexandru Dinu
Swansea,City and County of Swansea
Summary
Persuasive salesman seeking position to apply knowledge and skills. Eager to help customers. Exceptional listening skills to follow instructions from senior colleagues and determine customers needs and preferences.
Overview
7
7
years of professional experience
Work History
Courier Delivery Driver
LRA logistics
Swansea, City and County of Swansea
05.2021 - Current
- Worked efficiently with focus to improve average delivery times.
- Exceeded customer satisfaction targets, scoring highly on in-app ratings.
- Acquired signatures and completed delivery forms for age-restricted and tracked items for compliance with sign-off procedures.
- Used local road knowledge to achieve faster deliveries compared to previous averages.
Sales Assistant
Decathlon Romania
Bucharest, Bucharest
11.2015 - 06.2019
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Education
Diploma of Higher Education - Sports
UNEFS
Bucharest 09/2013 - 05/2016
Skills
- Customer service
- Complaint handling
- Service orientated
- Enthusiastic communicator
- Consultative selling
- Self-motivated
Languages
English
Upper intermediate
Romanian
Native
Timeline
Courier Delivery Driver
LRA logistics
05.2021 - Current
Sales Assistant
Decathlon Romania
11.2015 - 06.2019
Diploma of Higher Education - Sports
UNEFS
09/2013 - 05/2016
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