Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandru Dinu

Alexandru Dinu

Swansea,City and County of Swansea

Summary

Persuasive salesman seeking position to apply knowledge and skills. Eager to help customers. Exceptional listening skills to follow instructions from senior colleagues and determine customers needs and preferences.

Overview

7
7
years of professional experience

Work History

Courier Delivery Driver

LRA logistics
Swansea, City and County of Swansea
05.2021 - Current
  • Worked efficiently with focus to improve average delivery times.
  • Exceeded customer satisfaction targets, scoring highly on in-app ratings.
  • Acquired signatures and completed delivery forms for age-restricted and tracked items for compliance with sign-off procedures.
  • Used local road knowledge to achieve faster deliveries compared to previous averages.

Sales Assistant

Decathlon Romania
Bucharest, Bucharest
11.2015 - 06.2019
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.

Education

Diploma of Higher Education - Sports

UNEFS
Bucharest
09/2013 - 05/2016

Skills

  • Customer service
  • Complaint handling
  • Service orientated
  • Enthusiastic communicator
  • Consultative selling
  • Self-motivated

Languages

English
Upper intermediate
Romanian
Native

Timeline

Courier Delivery Driver

LRA logistics
05.2021 - Current

Sales Assistant

Decathlon Romania
11.2015 - 06.2019

Diploma of Higher Education - Sports

UNEFS
09/2013 - 05/2016

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Alexandru Dinu