Dedicated team person, proactive and hands-on in task completion. Always focused on the work that has to be done.
Work history
Social Care Worker
Choice Care Group -Otterbourne House
Winchester, Hampshire
Developed person-centred support plans to meet goals and needs.
Used compassion, empathy and respect to build trusting relationships with service users and family members.
Assisted clients in all aspects of personal care, including hygiene and toileting, consistently recognising their rights to dignity, privacy and choice.
Maintained consistent treatment success, performing ongoing case monitoring, evaluation and adjustment to ensure positive outcomes.
Supporting the residents in the community activities.
Making sure the residents keep in touch with their families and supporting them when visiting.
Promoting daily living skills.
Working under the Mental Capacity Act and respecting it.
Maintained accurate records to effectively measure client development against care plan objectives.
Facilitated regular leisure activities to fully engage clients.
Talked and actively listened to service users to nurture trusted relationships.
Implemented support plans into service users' daily activities.
Planned, prepared and served meals for 9 clients, strictly following prescribed dietary orders.
Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
Senior social care worker - Otterbourne House
Choice Care group
Winchester, Hampshire
Collaborated with other professionals in health and social care to coordinate holistic support.
Maintained accurate, up-to-date and confidential files in line with reporting standards.
Evaluated and addressed individual client needs and concerns through targeted assessments.
Responded calmly to manage crises and emergency situations.
Exercised professional judgement to implement interventions and make tough decisions.
Adhered to safeguarding principles to protect service users from risk.
Administering service users' financials.
Created positive relationships with clients through practical support and companionship, improving overall quality of life.
Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
Administered client medication with care and precision, prioritising health and comfort.
Maintained hygienic living environments through regular cleaning.
Secretary
Housing, Community & Legal Support Panel - Wilson J Bennet
Southampton, Hampshire
Typed documents, updated websites and compiled information for meetings with exceptional speed.
Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
Welcomed arriving visitors and directed to appropriate meeting rooms.
Received and placed telephone calls to clients and prospective clients.
Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Updated files and records with precise system navigation.
Screened and directed incoming phone calls and distributed correspondence effectively.
Drafted and distributed professional business letters and email correspondence.
Addressed inquiries and responded via email or telephone follow-up.
Maintained accurate and up-to-date databases containing confidential information.
Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
Built positive relationships with customers and clients to maintain outstanding service provisions.
Documented daily work performed, reporting on incidents and accomplishments to inform management.
Education
Diploma of Higher Education - Sports Coaching
Sholing Education Centre
Southampton
05.2022
GCSEs - Mathematics
Oasis Academy Sholing
Southampton
05.2020
A-Levels - School
Scoala generala Puiesti
Vaslui
06.2018
School
Scoala Gimnaziala nr. 12 'Miron Costin' Galati
Galati
06.2016
Skills
Letter writing
Microsoft office(Word, Excel)
Photoshop work
Problem solving
Trustworthy and reliable
Well-organised
Working well within a team
Communicating well
Adapting under different circumstances
Leadership
Decision making
Creativity
Planning
Strong work ethic
Timeline
Social Care Worker
Choice Care Group -Otterbourne House
Senior social care worker - Otterbourne House
Choice Care group
Secretary
Housing, Community & Legal Support Panel - Wilson J Bennet
Executive Administrator, Accountant, Treasurer, General Manager, Human Resources, Payroll Master, Client Care, Customer Service, Village Supervisor, Camp and Project Co-ordinator at ACVV Newton Park (NPO)Executive Administrator, Accountant, Treasurer, General Manager, Human Resources, Payroll Master, Client Care, Customer Service, Village Supervisor, Camp and Project Co-ordinator at ACVV Newton Park (NPO)