Felix Olutoye
London,ENG
Summary
Results-driven office team leader with strong administrative background. Evaluates and improves team performance with proactive mindset. Consistently enforces policies and tackles process inefficiencies.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Office Administrator / Care Coordinator
Newlink Services
London, ENG
2023.03 - Current
- Answered high-volume daily telephone and email enquiries, minimizing correspondence backlogs.
- Drafted, printed and compiled important formal documentation, strictly meeting required standards.
- Submitted timely stationery orders, researching cost-efficient suppliers to reduce spending.
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Trained and mentored care staff, verifying full compliance with CQC standards across all tasks.
- Overcame deviations in care plans by identifying variances and ensuring prompt intervention.
- Implemented high-quality care service through effective matching of client needs with suitably qualified care workers.
- Maintained confidential case documentation in line with data protection regulations.
- Responded proactively to changing circumstances for optimised service user care.
- Built positive, productive client relationships for enhanced social support.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
Office administrator
Jayglobal Multidynamic Venture
Nigeria
2022.06 - 2022.11
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Managed staff travel arrangements to identify best available options.
- Drafted, printed and compiled important formal documentation, strictly meeting required standards.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Submitted timely stationery orders, researching cost-efficient suppliers to reduce spending.
- Scheduled meetings and corporate events using exceptional organisation and planning abilities.
- Worked to facilitate positive, productive working environments through reliable administrative support.
Education
MBA - Business Administration
2023.01 - 2024.01
Skills
- Enquiry handling
- Minute taking
- Administration support
- Answered inbound calls
- Office inventory management
- Office management
- Mail distribution
- Bookkeeping
- Data entry
- Letter writing
- Office administration
- Inventory purchasing
Timeline
Office Administrator / Care Coordinator - Newlink Services
2023.03 - Current
University of Sunderland - MBA, Business Administration
2023.01 - 2024.01
Office administrator - Jayglobal Multidynamic Venture
2022.06 - 2022.11