Alexandra McKinney
Ballinamallard,Fermanagh and Omagh
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Wedding Co-ordinator
Lusty Beg Island Resort and Spa
Boa Island, Fermanagh and Omagh
2025.09 - 2026.03
- Successfully conducted over 75 weddings by managing all day-of logistics, ensuring customer satisfaction.
- Ensured adequate staff were available to service wedding guests during all aspects of the wedding day.
- Assisted couples with selecting bespoke menus, decor and location of the ceremony.
- Collaborated with photographers, musicians and vendors to create memorable and bespoke weddings.
- Liaised closely with all members of the wedding party to ensure all questions or needs were addressed.
- Addressed last-minute changes effectively, ensuring minimal disruption to planned events throughout the wedding
- Led tours around the facilities for guests planning events, weddings and conferences.
Wedding Assistant
Lusty Beg Island Resort and Spa
Boa Island, Fermanagh and Omagh
2025.05 - 2025.09
- Liaised closely with food and beverage staff to ensure timings of wedding meals and drinks receptions.
- Assisted the wedding coordinator with communication between all parties involved in the wedding preparation, such as vendors, musicians and the couple themselves.
- Efficiently set up a range of ceremony areas, including outdoor and indoor spaces within specific time constraints.
- Assisted in facilitating the smooth running of such events averaging 100-150 guests.
Food and beverage supervisor
Lusty Beg Island Resort and Spa
Boa Island, Fermanagh and Omagh
2025.01 - 2025.05
- Ensured customer satisfaction by promptly addressing and resolving complaints to encourage repeat business with guests.
- Accurately completed end-of-day cash drawer counting for all areas of food and beverage.
- Supervised and trained new staff members with POS systems.
- Maintained a welcoming atmosphere within the restaurant, enhancing guests' overall experience.
- Monitored and maintained stock levels to avoid disruption of service.
Food and beverage assistant
Lusty Beg Island Resort and Spa
Boa Island, Fermanagh and Omagh
2024.09 - 2025.01
- Handled cash and card transactions accurately for all guests either visiting or staying on the island.
- Provided guests with excellent customer service by promptly attending to requests or questions including information about the island itself, the facilities available to the guests, food and beverage selections, events or local knowledge of the area.
- Co-ordinated with kitchen staff to ensure the correct exchange of information regarding special dietary requirements and allergies.
- Managed and maximised the available capacity of all dining rooms whilst ensuring a comfortable dining experience for guests.
- Completed daily stock rotations.
Bartender
Revolution Bars Group
Derby, Derbyshire
2022.06 - 2024.01
- Served alcoholic beverages and custom cocktails to over 200 customers each night in both restaurant and bar/nightclub settings.
- Maintained a knowledge of 50+ cocktail recipes, spirits and beers, to tailor and improve customer experience and satisfaction.
- Provided guests with unique experiences through masterclasses, teaching guests signature cocktails in a fun and professional environment.
- Accurately processed payment transactions including cash handling and card sales.
- Upheld the cleanliness of both restaurant and bar areas, adhering to COVID-19 protocols and health standards.
- Accurately and independently restocked spirits and cold fridges ensuring FIFO regulations were followed.
- Coordinated with door staff to defuse situations ensuring the safety of guests and staff.
Waitress
Woodhill Hunting Lodge
Irvinestown, Fermanagh and Omagh
2018.09 - 2020.08
- Promptly served food and beverages to guests, handling customer questions and enquiries.
- Worked collaboratively with floor and kitchen staff to ensure customer satisfaction in all areas of service.
- Maintained a high level of cleanliness throughout the setting, creating an inviting environment for customers and staff.
Education
Bachelor of Science - Forensic Science and Criminology
University of Derby
Derby 2021.09 - 2024.06
Skills
- Event Management
- Customer Engagement and Satisfaction
- Time Management
- KPI Implementation
- Team Leadership and building
- Analytical and creative problem solving
- Critical and independent thinking
- Communication
Timeline
Wedding Co-ordinator
Lusty Beg Island Resort and Spa
2025.09 - 2026.03
Wedding Assistant
Lusty Beg Island Resort and Spa
2025.05 - 2025.09
Food and beverage supervisor
Lusty Beg Island Resort and Spa
2025.01 - 2025.05
Food and beverage assistant
Lusty Beg Island Resort and Spa
2024.09 - 2025.01
Bartender
Revolution Bars Group
2022.06 - 2024.01
Bachelor of Science - Forensic Science and Criminology
University of Derby
2021.09 - 2024.06
Waitress
Woodhill Hunting Lodge
2018.09 - 2020.08