Alexandra Gridneva

• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Completed side duties such as refilling condiments, and contributing to an organised workplace.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Relayed feedback from customers to management for continuous improvement.
• Communicated efficiently with fellow team members, fostering a harmonious working environment.
• Practised health and safety measures to comply with regulations.

Key Achievements:

• Ability to work in a fast-paced environment
• Memorising the required sequence of orders and their information
• Working under pressure and solving customers' issues

• Served as an English tutor to a younger group of children aged 7 to 10 who were just beginning to learn a language other than Russian.
• Teaching core math skills with them in English.
• Developed a programme and organised every lesson structure to work with students and increase interest in higher learning.
• Educated children in different types of learning ways: watching movies, playing games, reading, writing, and debating.
• Spent a full day with children to understand the differences and preferences in their progress in learning a new language.
• Assessed student progress, and provided constructive feedback for improvement.
• Tracked student attendance and performance, intervening early in concerning issues.
• Used illustrative activities to help students explore concepts.

Key Achievements:

• The ability to understand the behaviour of the younger generation and how to adapt to it to make them enjoy studying.
• How to teach and organise myself – how to have a strict plan and stick to it in order to see the result.

• Collaborated with exhibition registrars and curators to safeguard artwork.
• Ensured security within the galleries through vigilant monitoring of displays.
• Assisted with general and administrative support tasks, helping wider gallery teams to maintain efficient operations.
• Performed administrative duties in support of overall organisational goals.