Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic
Adam  Milroy

Adam Milroy

Girvan ,Ay

Summary

Dynamic professional with a strong foundation in team collaboration, relationship-building, and strategic planning. Adept at creative thinking and persuasive communication, with proven skills in sales persuasion and conflict de-escalation. Demonstrates proactive initiative and critical-thinking abilities, complemented by cultural awareness and tactful communication. Committed to maintaining a positive attitude and fostering teamwork while ensuring effective product inventory maintenance. Career goal: to leverage extensive skill set in a challenging role that promotes growth and development within the organisation.

Friendly and service-focused, equipped with strong communication skills and knack for problem-solving. Demonstrates excellent teamwork and customer service abilities, ensuring positive dining experience. Ready to bring energy and dedication to sports coaching role.

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Offering strong candidate known for excellent communication and teamwork skills. Knowledgeable about customer service with keen eye for detail and positive attitude. Ready to use and develop problem-solving, time management, and multitasking skills in a coaching role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waiter

Traebakes
Ballantrae, South Ayrshire
01.2021 - Current
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Assisted in food preparation, resulting in timely service delivery.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Education

Diploma of Higher Education - sports coaching and development

Ayrshire College Kilmarnock
Kilmarnock, East Ayrshire
06/2024 -

Certificate of Higher Education - Sports coaching and development

Ayrshire college
Ayr, South Ayrshire
06/2023 - 06/2024

Scottish Qualifications Certificate - sports and fitness

Ayrshire College
Ayr, South Ayrshire
06/2021 - 06/2022

Scottish Qualifications Certificate - Advanced sport and fitness

Ayrshire College
Ayr, South Ayrshire
06/2022 - 06/2023

Skills

  • Positive attitude
  • Team collaboration
  • Relationship-building
  • Creative thinking
  • Strategic planning
  • Communication proficiency
  • Sales persuasion
  • Conflict de-escalation
  • Decision making
  • Persuasive communication
  • First-aid certified
  • Positive and approachable
  • Product inventory maintenance
  • Critical-thinking
  • Cultural awareness
  • Proactive initiative
  • Tactful communication
  • Teamwork
  • FOH procedures

Affiliations

  • Football coaching outdoors

Accomplishments

I have achieved my 1.1 and 1.2 for coaching children from the SFA and am in the middle of 1.3. I have also taken part in two separate SFA courses. The courses were developing mobile players and also Flexible game formats.

Certification

I hold a full driving license. 19/05/23

Timeline

Waiter

Traebakes
01.2021 - Current

Diploma of Higher Education - sports coaching and development

Ayrshire College Kilmarnock
06/2024 -

Certificate of Higher Education - Sports coaching and development

Ayrshire college
06/2023 - 06/2024

Scottish Qualifications Certificate - sports and fitness

Ayrshire College
06/2021 - 06/2022

Scottish Qualifications Certificate - Advanced sport and fitness

Ayrshire College
06/2022 - 06/2023
Adam Milroy