Alexandra Dunai
London,England
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Elizabeth School of London
London, England
02.2023 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Trained staff on best practices to achieve optimal productivity.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Oversaw and coordinated sales team in absence of store manager, leading to deliver best client experience.
Marketing and Recruitment Officer
Elizabeth School of London
London, England
04.2022 - 01.2023
- To provide a professional and comprehensive marketing service
- Production, co-ordination, editing, and proof checking of promotional literature and marketing materials including course leaflets, news stories, case studies/short films, posters, mail shots, as well as content for the website (working with external suppliers where required).
- Work with relevant colleagues and stakeholders to plan, coordinate, promote and deliver internal and external events to promote the college and meet recruitment targets (physical and online), and to monitor impact.
- Manage digital platforms and their impact. This includes through social media content, videos, case studies and mail shots to increase brand awareness and recruit new students.
Cleaning Supervisor
Focus Ltd
Londonderry, England
01.2021 - 05.2022
- Liaised with clients to provide quotes and determine cleaning needs.
- Managed 10 employees, offering ongoing support and guidance.
- Delivered constructive feedback to improve cleaning staff performance.
- Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Responded to emergency cleaning needs following burst pipes or flooding.
- Reported on accidents and investigated incidents to protect staff safety.
Education
Accounting and Finance
Sunderland University
London 02.2021 -
Skills
- Target motivated
- Department management
- Recruiting and interviewing
- Staff supervision
- Employee performance evaluations
- Team work
- Problem Solving
- Attention to details
Languages
Russian
Native
Romanian
Native
English
Fluent
French
Upper intermediate (B2)
Timeline
Assistant Manager
Elizabeth School of London
02.2023 - Current
Marketing and Recruitment Officer
Elizabeth School of London
04.2022 - 01.2023
Accounting and Finance
Sunderland University
02.2021 -
Cleaning Supervisor
Focus Ltd
01.2021 - 05.2022
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