Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alexandra Dewdney

Crawley,West Sussex

Summary

Dedicated professional with a strong background in customer service and support, known for excellent communication skills and empathetic understanding. Proven ability to organise and prioritise workloads effectively, ensuring accuracy in record-keeping while working independently or as part of a team. I can focus on creative problem resolution and maintaining high standards under pressure. Committed to continuous improvement and delivering exceptional service, with previous DBS clearance ensuring trustworthiness.

Overview

9
9
years of professional experience
14
14
years of post-secondary education

Work history

Waitress

Elior UK
Crawley, West Sussex
11.2025 - Current
  • Managed table settings for enhanced dining experience.
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Ensured tables and surroundings were decorated on days of celebration, e.g st Georges day, Easter etc.

Kitchen Assistant

elior uk
Crawley
05.2022 - 01.2024
  • In this job role I had to take on many responsibilities such as
  • Paying attention to detail.
  • Maintaining a clean and safe work environment.
  • Listen and follow orders.
  • Working as part of a team.
  • Communicating with customers and colleagues in a friendly manner.

Care and Support Worker

Caremark
Crawley
05.2018 - 05.2022
  • Daily care adults in their own home
  • Helping them to get up, wash bathe etc
  • Preparing meals
  • Doing daily chores in the home
  • Administering medication
  • Working from and updating care plans
  • Providing friendly company
  • Enabling clients to maintain an independent lifestyle

Busser

Jamie Olivers
06.2017 - 09.2017
  • Working at the Gatwick North Venue
  • Clearing and cleaning tables
  • Setting up the restaurant
  • Dealing with customer enquiries

Salon Assistant

The Hairdresser
03.2017 - 06.2017
  • Meeting and greeting clients
  • Washing hair for the stylists
  • Cleaning the salon
  • Carrying out tasks as required

Education

Maths - GCSE or equivalent

Thomas Bennett community college
09.2011 - 06.2016

GCSEs - English

Thomas Bennett Community College
Crawley
09.2011 - 06.2016

GCSEs - Science

Thomas Bennett Community College
Crawley
09.2011 - 06.2016

Skills

  • Experience of working to time constraints
  • Able to organise and prioritise workloads
  • Excellent communication and customer service skills
  • Previously DBS Checked
  • Empathetic and understanding
  • Experience supporting adults in their homes
  • Ability to work independently and on own initiative or as a team player
  • Accuracy in record-keeping
  • Literature appreciation
  • Creative problem resolution

Timeline

Waitress

Elior UK
11.2025 - Current

Kitchen Assistant

elior uk
05.2022 - 01.2024

Care and Support Worker

Caremark
05.2018 - 05.2022

Busser

Jamie Olivers
06.2017 - 09.2017

Salon Assistant

The Hairdresser
03.2017 - 06.2017

Maths - GCSE or equivalent

Thomas Bennett community college
09.2011 - 06.2016

GCSEs - English

Thomas Bennett Community College
09.2011 - 06.2016

GCSEs - Science

Thomas Bennett Community College
09.2011 - 06.2016
Alexandra Dewdney