Alexander Stewart-Earl
Brig O Turk,United Kingdom
Summary
Dedicated professional with a strong foundation in communication proficiency and attention to detail. Demonstrates exceptional patience and tolerance, complemented by effective teamwork and tactful upselling skills. Adept at building guest relationships and managing customer complaints with professional composure. Committed to time efficiency and initiative taking, aiming to leverage these skills in a dynamic environment to enhance customer satisfaction and operational success.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Police officer
Police Scotland
Stirling
09.2023 - Current
- Prepared detailed case reports for use in court proceedings.
- Exercised discretion and judgment when applying laws, resulting in fair outcomes.
- Adhered strictly to legal regulations whilst conducting duties, ensuring professionalism.
- Conducted thorough investigations into reported crimes, resulting in successful resolution.
- Upheld high ethical standards when dealing with sensitive information.
Front of House Supervisor
Venachar Lochside Ltd
Callander
06.2014 - 04.2022
- Contributed to revenue growth by upselling menu items.
- Facilitated team meetings for clear communication and goal alignment.
- Liaised with kitchen staff for timely food service delivery.
- Improved customer satisfaction with prompt and courteous service.
- Handled customer complaints, ensuring swift resolution and client retention.
- Ensured regulatory compliance in all front-of-house operations.
Education
Bachelor of Science - Aquaculture
University of Stirling
Stirling 08.2016 - 06.2020
Scottish Qualifications Certificate -
McLaren High School
Skills
- Professional composure
- Communication proficiency
- Patience and tolerance
- Attention to Detail
- Teamwork
- Tactful upselling
- Guest relationship building
- Customer complaint management
- Time efficiency
- Initiative taking
Affiliations
- Motorsport
- Automotive Industry
- Travel
- History
Timeline
Police officer
Police Scotland
09.2023 - Current
Bachelor of Science - Aquaculture
University of Stirling
08.2016 - 06.2020
Front of House Supervisor
Venachar Lochside Ltd
06.2014 - 04.2022
Scottish Qualifications Certificate -
McLaren High School
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