Aleksandra Buzala
Croydon,United Kingdom
Summary
Professional with strong background in customer service and fine dining, excelling in high-pressure environments. Proven ability to multitask effectively while maintaining high standards of service. Skilled in collaboration and problem-solving, consistently delivering quality results. Committed to leveraging communication and time management skills to enhance team performance.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Police officer
Metropolitan Police Service
London, Greater London
2022.07 - Current
- Enforced UK laws and regulations to protect life and property.
- Aided investigations through strategic interviews with victims, suspects, and witnesses.
- Executed arrests and transported suspects to police custody.
- Secured crime scenes, preserving forensic evidence to enhance case viability.
- Patrolled residential areas to optimise community safety and deter crime.
- Responded promptly to emergencies, maintaining composure under pressure.
- Collaborated with multi-agency task forces to resolve complex cases.
Bar/Kitchen staff member
Oval Tavern
Croydon, Surrey
2021.04 - 2021.06
- Prepared mixed drinks and served wine, beer, and non-alcoholic beverages within target timeframes.
- Changed beer kegs safely while adhering to health and hygiene guidelines.
- Maintained bar stocks, replenishing daily to ensure availability.
- Prepared and cooked dishes accurately for timely food service.
- Cultivated a relaxed kitchen atmosphere, remaining calm under pressure.
- Followed health and safety protocols to ensure safe food storage and prevent spoilage.
Airline cabin manager
easyJet
London Gatwick Airport, West Sussex
2013.04 - 2020.08
- Actioned tasks and responsibilities assigned during pre-flight briefings.
- Managed cabin crew for optimal efficiency and service delivery.
- Coordinated in-flight services, improving overall travel experience.
- Supervised cabin activities, ensuring compliance with safety regulations.
- Liaised effectively with the cockpit crew for smooth flight operations.
- Provided first aid assistance when necessary, ensuring passenger wellbeing.
- Resolved conflicts amongst passengers to maintain peaceful flight environment.
Waitress
Jamie's Italian Restaurant
London Gatwick Airport, West Sussex
2012.04 - 2013.03
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Accurately took orders, making menu recommendations as appropriate.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Waitress
Hilton London Gatwick Airport "Amy's Restaurant"
London Gatwick Airport, West Sussex
2010.09 - 2011.12
- Managed table settings for enhanced dining experience.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Education
Journalism
Higher School of community knowledge
Katowice/Poland 2006.10 - 2007.01
Physical Education
Academy of Physical Education
Krakow/Poland 2004.10 - 2005.06
Humanities
General Secondary School
Katowice/Poland 2000.09 - 2004.10
Skills
- Professional composure
- Proactive community engagement
- Conflict Resolution
- Multitasking efficiency
- Customer Service
- Food preparation
- Special events catering
- Fine dining service
Affiliations
- Travelling
- Painting
- Fishing
- DIY
Languages
English
Fluent
Polish
Native
Timeline
Police officer
Metropolitan Police Service
2022.07 - Current
Bar/Kitchen staff member
Oval Tavern
2021.04 - 2021.06
Airline cabin manager
easyJet
2013.04 - 2020.08
Waitress
Jamie's Italian Restaurant
2012.04 - 2013.03
Waitress
Hilton London Gatwick Airport "Amy's Restaurant"
2010.09 - 2011.12
Journalism
Higher School of community knowledge
2006.10 - 2007.01
Physical Education
Academy of Physical Education
2004.10 - 2005.06
Humanities
General Secondary School
2000.09 - 2004.10