Personable Duty Manager versed in meeting diverse guest needs in high-volume hospitality environments. Maintains accurate and updated reservations to support continuous availability. Oversees operations to proactively address challenges.
-Worked on Bar where I gained experience in making drinks (including cocktails)
-Served on the floor where I developed good people skills and learnt how to deal with customers needs and issues.
-Through hard work and great showcase in skills I managed to achieve a promotion to Duty manager at the start of December 2024 as I was trusted to help manage the team through our busy Christmas periods.