Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Alexander Hey

Huddersfield,West Yorkshire

Summary

Dedicated Security Officer with 25 years of casino security. Well-versed in providing personal, equipment and property security Astute and skilled at identifying potential risks and using common sense in high-stress situations.

Overview

30
30
years of professional experience
7
7
years of post-secondary education

Work history

Production Operative

John Drury
Huddersfield, west Yorkshire
2022.02 - 2022.06

Operating a soap machine

Order picker/packer

Clipper Logistics
Huddersfield, West Yorkshire
2021.08 - 2021.11

Picking orders from a bonded stock warehouse for distribution to Morrisons supermarkets/

Installer

Drive Devilbis
Halifax, Calderdale
2020.04 - 2020.11

Installing orthopaedic beds at Bradford Royal Infirmary and as end of life care in patients homes.

Data Entry Clerk

Adare SEC
Clayton West, West Yorkshire
2018.02 - 2020.09

Scanning documents and entering the data onto a computer database

Shuttle Driver

Self employed
Elland, West Yorkshire
2018.04 - 2018.06

Taking people to the airport

Welder

Horizon
Huddersfield, West Yorkshire
2017.08 - 2017.11

Welding together bed frames

Casino Inspector

Grosvenor Casinos
Bradford, West Yorkshire
2009.03 - 2016.05

Supervising the casino gaming floor. Dealing gambling games. Staff assessments

  • Determined odds using multiple sources of information.
  • Adhered to ethical code of conduct for gambling.
  • Received and paid off bets at casino events.
  • Generated and issued list of approximate odds to guarantee house profitability.
  • Processed data quickly and accurately for smooth, orderly operations.
  • De-escalated conflict to prevent incidents and maintain patron safety.
  • Entered and verified game-related data on computer system.
  • Handled complaints and reported incidents to management.
  • Stayed up-to-date on policies and rules to maintain consistency.
  • Communicated betting information and outlined related procedures.
  • Calculated risk to decide odds and hedge or refuse bets.
  • Complied with regulatory standards and requirements.
  • Distributed winnings and collected payments from losers.
  • Organised cash flow and recorded transactions for accurate recordkeeping.
  • Enforced gambling rules to guarantee fair play.
  • Distributed cards, spun roulette wheel and rolled dice in casino environment.
  • Served customers with excellent customer service skills to facilitate positive experiences.
  • Facilitated games of chance in gambling establishments.
  • Identified and removed cheating players following procedure.

Casino Inspector

Alea Leeds
Leeds, West Yorkshire
2008.11 - 2009.02

Casino Inspector

Casino Red
Huddersfield, West Yorkshire
2008.05 - 2008.06

Casino Inspector

Manchester 235
Manchester, Lancashire
2007.02 - 2008.02
  • Analysed written reports and statements to verify regulatory compliance.
  • Prepared reports and documentation after business inspections.
  • Examined machinery and collected reports of workplace accidents.
  • Applied conflict management practices to defuse confrontations while interacting with business owners.
  • Conducted interviews with employees and documented health and safety compliance issues.
  • Documented systemic compliance problems and inappropriate business practices for official reporting.

Casino Supervisor

Royal Caribbean International
Miami, Florida
2001.03 - 2006.07
  • Ensured 5 casino games ran smoothly and properly by closely monitoring processes throughout games.
  • Trained new employees in important matters including gaming procedures, safety regulations and legal matters, keeping in compliance with shipboard regulations.
  • Monitored gaming operations to ensure dealers played fair games and stayed within Nevada regulations.
  • Quickly spotted potential conflicts during operations, promptly defusing situations through diplomacy or calling police when required.
  • Maintained excellent employee satisfaction by promptly dealing with matters including sick pay, holidays, schedule issues and complaints.
  • Created work schedules for 25+ staff, scheduling based on contracted hours, budgets and busy casino periods.
  • Increased casino customers by advertising clever promotions such as Blackjack Tournaments and Slot Machine Competitions through the shipboard printers.
  • Increased customer satisfaction by awarding extra prizes to repeat customers or high winners, including vouchers, excursions or gifts.
  • Trained workforce in the latest casino procedures, gaming regulations and safety procedures .
  • Distributed winnings and collected payments from losers.
  • De-escalated conflict to prevent incidents and maintain patron safety.
  • Processed data quickly and accurately for smooth, orderly operations.
  • Handled complaints and reported incidents to management.
  • Stayed up-to-date on policies and rules to maintain consistency.
  • Facilitated games of chance in gambling establishments.
  • Organised cash flow and recorded transactions for accurate recordkeeping.
  • Entered and verified game-related data on computer system.
  • Identified and removed cheating players following procedure.
  • Served customers with excellent customer service skills to facilitate positive experiences.
  • Distributed cards, spun roulette wheel and rolled dice in casino environment.
  • Communicated betting information and outlined related procedures.
  • Enforced gambling rules to guarantee fair play.
  • Adhered to ethical code of conduct for gambling.

Casino Dealer

Grosvenor
Huddersfield, West Yorkshire
1992.02 - 2000.11
  • Dealt cards in gambling games and monitored players' behaviour for signs of cheating.
  • Exchanged legal currency for gambling chips and coin money.
  • Participated in short-handed games to meet required minimum number of players and keep gameplay moving.
  • Conducted games such as Roulette Blackjack and Craps by explaining rules, taking bets and delivering pay outs.

Education

A-Levels - Economics

Greenhead College
Huddersfield
1988.09 - 1990.08

GCSEs - English Language, Maths, Geography, History, Physics, Chemistry Biology

Salendine Nook High School Academy
Huddersfield
1983.09 - 1988.08

Skills

  • Accurate
  • Footage analysis
  • Security expertise
  • Footage collection procedures
  • Real-time CCTV monitoring
  • CCTV operation
  • Evidence collection procedures
  • Surveillance
  • Point-of-entry screening
  • CPR and First Aid
  • CCTV monitoring
  • Incident reports
  • Emergency evacuation

Languages

English
Native

Timeline

Production Operative

John Drury
2022.02 - 2022.06

Order picker/packer

Clipper Logistics
2021.08 - 2021.11

Installer

Drive Devilbis
2020.04 - 2020.11

Shuttle Driver

Self employed
2018.04 - 2018.06

Data Entry Clerk

Adare SEC
2018.02 - 2020.09

Welder

Horizon
2017.08 - 2017.11

Casino Inspector

Grosvenor Casinos
2009.03 - 2016.05

Casino Inspector

Alea Leeds
2008.11 - 2009.02

Casino Inspector

Casino Red
2008.05 - 2008.06

Casino Inspector

Manchester 235
2007.02 - 2008.02

Casino Supervisor

Royal Caribbean International
2001.03 - 2006.07

Casino Dealer

Grosvenor
1992.02 - 2000.11

A-Levels - Economics

Greenhead College
1988.09 - 1990.08

GCSEs - English Language, Maths, Geography, History, Physics, Chemistry Biology

Salendine Nook High School Academy
1983.09 - 1988.08
Alexander Hey