Alex Perry
Lancaster,Lancashire
Summary
Compassionate individual with strong communication and caregiving skills, coupled with extensive experience in customer service and problem-solving. Demonstrates natural ability to connect with people, ensuring comfort and trust in care settings. Committed to making positive difference in lives of those in need.
Overview
11
11
years of professional experience
Work History
Home care assistant
St.Gregory's Homecare
Carnforth, Lancashire
01.2023 - Current
- Assisted a wide age range of clients with daily routines for improved quality of life.
- Administered prescribed medication to patients, ensuring their health and well-being.
- Ensured safe living environment for patients by conducting regular home checks.
- Maintained clean surroundings, promoting a healthy living space for clients.
- Prepared nutritious meals to promote healthier diet among the elderly.
Shift Manager
Domino's Pizza
Lancaster, Lancashire
07.2021 - 01.2023
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Kept over 40 employees operating productively to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Increased team efficiency by analysing staff and equipment performance.
- Managed staff schedules, ensuring required coverage to meet shift needs within budget.
- Completed comprehensive shift reports to support seamless handovers.
Customer Assistant
Lidl
Lancaster, Lancashire
09.2019 - 06.2021
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Handled 200+ cash and card payments with accuracy per shift.
Trainee Electrician
Swift Electrical
Lancaster, Lancashire
06.2015 - 01.2019
- Collaborated with team members to accomplish projects.
- Shadowed qualified Electricians to gain thorough understanding of electrical installation, repair and maintenance tasks, supporting team members to maintain high-quality workmanship.
- Assisted with electrical installations, including lighting and smoke detectors.
- Maintained clean, neat and organised work areas.
Receptionist
Travelodge
Lancaster, LAN
06.2017 - 05.2018
- Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
- Issued guest room keys with advice on location and access.
- Kept reception area clean and neat to give visitors positive impressions of Travelodge.
- Greeted incoming customers with professional mannerisms and provided friendly, knowledgeable assistance.
- Answered 20+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Collected and processed guest data in line with data protection regulations.
- Recorded guest account activity to produce accurate bills upon departure.
Housekeeper
3-1-5 Health Club
Lancaster, Lancashire
06.2014 - 09.2016
- Conducted thorough venue inspections to accurately identify cleaning needs.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Restocked, refreshed and sanitised bathroom facilities.
- Worked quickly to complete cleaning within allotted timeframes.
- Safely stored cleaning solutions, equipment and chemicals.
- Communicated well with team across multiple locations.
Education
Bachelor of Science - Sport, health and exercise science
Bangor University
Bangor, Gwynedd 2015 - 2019
A-Levels -
Our Lady's Catholic College
Lancaster, Lancashire 2013 - 2015
GCSEs -
Central Lancaster High School
Lancaster 2008 - 2013
Skills
- Full UK driving licence
- Patient confidentiality understanding
- Recognising emotional needs
- Communicative listening
- Adaptable to patients' routines
- Strong ethical standards
- Respecting privacy boundaries
- Nutritional diet planning
Timeline
Home care assistant
St.Gregory's Homecare
01.2023 - Current
Shift Manager
Domino's Pizza
07.2021 - 01.2023
Customer Assistant
Lidl
09.2019 - 06.2021
Receptionist
Travelodge
06.2017 - 05.2018
Trainee Electrician
Swift Electrical
06.2015 - 01.2019
Housekeeper
3-1-5 Health Club
06.2014 - 09.2016
Bachelor of Science - Sport, health and exercise science
Bangor University
2015 - 2019
A-Levels -
Our Lady's Catholic College
2013 - 2015
GCSEs -
Central Lancaster High School
2008 - 2013
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