Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alex Patten

Stoke-On-Trent ,Staffordshire

Summary

Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.

Overview

7
7
years of professional experience
22
22
years of post-secondary education

Work history

Sales assistant

Heron Foods
Stoke-On-Trent, Staffordshire
2018.07 - Current
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
  • Cleaned the store to an excellent standard.
  • Management experience, including opening up the store, cashing up and problem solving.

Work experience

Motus Commercials DAF Stoke-On-Trent
Stoke-On-Trent, Staffordshire
2023.04 - 2023.04

Learned about the company and day to day operations in the workshop.

Performed simple tasks to help out where I was able.

Shadowed experienced mechanics to see how they operate.

Cleaned and tided up messes.

Security guard

Total Support Services
Stoke-On-Trent, Staffordshire
2017.07 - 2018.07
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
  • Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
  • Removed, deterred or detained thieves and other criminals and reported them to the police.

Education

NVQ Level 2 - Diploma in light vehicle maintenance and repair principles

Stoke-on-Trent College
Stoke-on-Trent
2023.09 -

NVQ Level 2 - Certificate in light vehicle inspection

Stoke on Trent College
Stoke-on-Trent
2022.09 - 2023.06

BTEC Level 3 extended diploma (D M M) - Uniformed public services

Newcastle-under-Lyme College
Newcastle-under-Lyme
2014.09 - 2016.06

BTEC Level 2 diploma (D*D*D*) - Uniformed public services

Newcastle-under-Lyme College
Newcastle-under-Lyme
2013.09 - 2014.06

GCSEs (B) - English

Birches Head Academy
Stoke-on-Trent
2008.09 - 2013.06

GCSEs (C) - Maths

Birches Head Academy
Stoke-on-Trent
2008.09 - 2013.06

GCSEs (C) - Science

Birches Head Academy
Stoke-on-Trent
2008.09 - 2013.06

BTEC Level 1 (P) - Uniformed public services

Birches Head Academy
Stoke-on-Trent
2008.09 - 2013.06

Skills

Driving Licence

Good paperwork and IT skills

Problem solving

Critical thinking

Teamwork

Attention to detail

Responsibility

Efficient

Time keeping

Good communication skills

Timeline

NVQ Level 2 - Diploma in light vehicle maintenance and repair principles

Stoke-on-Trent College
2023.09 -

Work experience

Motus Commercials DAF Stoke-On-Trent
2023.04 - 2023.04

NVQ Level 2 - Certificate in light vehicle inspection

Stoke on Trent College
2022.09 - 2023.06

Sales assistant

Heron Foods
2018.07 - Current

Security guard

Total Support Services
2017.07 - 2018.07

BTEC Level 3 extended diploma (D M M) - Uniformed public services

Newcastle-under-Lyme College
2014.09 - 2016.06

BTEC Level 2 diploma (D*D*D*) - Uniformed public services

Newcastle-under-Lyme College
2013.09 - 2014.06

GCSEs (B) - English

Birches Head Academy
2008.09 - 2013.06

GCSEs (C) - Maths

Birches Head Academy
2008.09 - 2013.06

GCSEs (C) - Science

Birches Head Academy
2008.09 - 2013.06

BTEC Level 1 (P) - Uniformed public services

Birches Head Academy
2008.09 - 2013.06
Alex Patten