
Adaptable 17 year old professional with proven expertise in technological troubleshooting, strategic planning, and team building. Skilled in communication and maintaining composure under pressure, ensuring effective incident reporting and customer service. Proficient in hundreds of software, operating systems, and hardware repair, with additional skills in electrical wiring and bicycle repair. Committed to continuous learning and adept at adapting to life and technological changes, with a focus on accurate repair cost calculations. Recognized for positive team communication and attitude in a professional workspace.
Aico – Certificate of Training (Expert Apprentice), 14/11/2025
• Completed foundational training in domestic fire detection prior to full Expert Installer qualification.
To whom it may concern,
I am pleased to provide a reference for Alex Havler, whom I had the pleasure of supporting
in my role as Assistant Head of Year. During this time, I came to know him as a polite,
dependable, and hardworking learner who consistently demonstrated a positive attitude
toward his education and responsibilities.
Alex is a young person with strong communication skills, treating staff and peers with
respect and showing confidence in interacting with others. He demonstrates excellent
teamwork, willingly supporting classmates and adapting well to group tasks.
He shows a strong sense of initiative and problem-solving ability, often approaching tasks
thoughtfully and asking sensible questions when needed. His behaviour has always been
exemplary, and he brings a mature, considerate approach to everything he does. In
addition, he is organised, keen to learn, and responds constructively to feedback.
I believe Alex would be a great asset to your company. His positive attitude, willingness to
help, and strong interpersonal skills make him well suited to a customer-facing and
team-oriented environment.
If you require any further information, please feel free to contact me.
Yours faithfully,
Miss Debra Swales
Assistant Head of Year 11
Sirius Academy North
dswales@siriusacademynorth.org.uk
01482 349600