Alex Evans
Cwmbran
Summary
I am a dedicated individual with a strong foundation in customer service and safety compliance, demonstrating exceptional organisational and communication skills. I see myself adept at problem-solving and time management, ensuring efficient operations and adherence to EHS standards. I am committed to enhancing workplace safety and operational excellence, with a focus on continuous improvement and career advancement in safety management.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Auction Support Operative
Wilsons Auctions Ltd-Newport
2025.05 - 2026.04
- Whilst working as an auction support I have quickly learnt the new system that was recently introduced, how to create online auctions and then build those auctions up with stock. That stock is collected by my colleague and I as we do monthly trips to London to pick up and bring back stock that we are to auction off. I add this stock on to the system and get it ready for auction. Once the auctions are done I work to get items ready for collections or deliveries for customers. I am well versed and professional when it comes to emails and face to face customer interactions.
EHS and Operations Support
Primark-Cwmbran
2023.07 - 2025.05
- As the EHS and Operations support I overseen the store making sure everyone and everything is compliant with the health and safety standards. I helped train the team on health and safety good practices and made sure all training records are up to date. I completed daily, weekly and monthly health and safety checklists ready for the yearly health and safety audits (in my first year in the role I improved our scores by 6% in our compliance score taking it up to 98% and by 8% in our behaviour score taking it up to 68%, in my second year I held the standards and improved some more by 1% in compliance and 2% behaviour taking us to above the national average in all Primark stores), organised meetings with staff about health and safety in the store and security meetings about stock loss prevention and I completed whole store evacuations in order to test our fire drill procedures and then see what improvements needed to be made. I helped managers with paper work making sure it’s all up to date for their departments and assisting in printing off price tickets whenever they were needed. I also done work in the cash office where I completed a weekly audit of the stores returns, staff transactions and actions that need to be chased up with managers and staff when something has gone wrong or not been completed correctly/inline with company policy. I would also do the inductions for all new staff starting with us, I would train them in every aspect they needed in order to familiarise them with how the store operated. And I still done work as needed in the stockroom such as using the balers to clear the card and plastics waste and bringing in and splitting the deliveries.
Retail Assistant
Primark-Cwmbran
2018.05 - 2023.07
- I worked multiple positions whilst working as a retail assistant in Primark. I started on as a till operator serving customers and helping them with their purchases, I then moved to helping on the returns team where we put customers returned/tried on products back on to the floor. After that I helped on a department filling stock from early hours in the morning to then maintaining that department and making sure it was clean and tidy. I then finally moved up into the stockroom where I worked for over year breaking down rubbish produced from working our delivery and clearing it all by putting it into our baling machines. I made sure the stockroom was clean at all times and adhered to health and safety standards and when bringing in the delivery I done so quickly and efficiently.
Education
GCSE -
Cwmbran High School
Cwmbran 2012.09 - 2017.07
Skills
- Customer service
- EHS
- Organisational skills
- Communication skills
- Time management
- Safety compliance
- Problem-solving
Certification
- Ifs level 2 certificate in Personal Finance
- August 2016 to Present
Additional information
- These are the GCSE results that I received in the August of 2017
- English language - C
- English literature - C
- Geography - C
- History - C
- Skills Challenge - C
- Religious Studies - B
- Biology - B
- Chemistry - B
- Physics - B
- Welsh language( Short Course) - B
- Maths - B
- Maths Numeracy - B
- Additional Maths - Pass
- Ifs Level 2 - A
- Proof of all GCSE results can be shown if required.
Affiliations
- Bouldering
- Running
- Reading
- Skiing
References
References available upon request.
Timeline
Auction Support Operative
Wilsons Auctions Ltd-Newport
2025.05 - 2026.04
EHS and Operations Support
Primark-Cwmbran
2023.07 - 2025.05
Retail Assistant
Primark-Cwmbran
2018.05 - 2023.07
GCSE -
Cwmbran High School
2012.09 - 2017.07