Alex Eckersley

Assist the Manager in overseeing all store operations to ensure coordination between departments leading to a more positive, productive and united workforce where all staff feel valued. Motivate and build teams confidence through ongoing training and reinforcing company values, Quality, Selection, Value, and Service to enhance customer service levels and help boost sales. Address customer complaints efficiently to attain complete customer satisfaction while protecting the reputation and image of Slater Menswear. Monitor stock levels and conduct regular stock checks, placing orders to prevent shortages during busy periods. Compile sales reports and discuss findings with manager to develop strategies to meet and exceed store targets.

• Achieved high customer satisfaction through effective enquiries and product guidance.
• Increased sales through proactive communication and innovative introduction methods.
• Maintained optimal stock levels by continual stock replenishment processes.
• Enhanced customer experiences by fostering a positive shopping environment.
• Delivered customised solutions by accurately identifying customers' needs and preferences.
• Elevated store presentation through meticulous organisation and restocking of products.
• Consistently recognised as the top salesperson in the company for 12 years, reflecting outstanding sales and customer service performance.