Alex Coleman Porter
Plymouth,Devon
Summary
Accomplished IT professional with extensive expertise in infrastructure and networking, specialising in Active Directory, DNS, and VLANs within HPE Aruba and Cisco Meraki environments. Proficient in Microsoft Azure cloud solutions, including VNet design and governance, as well as VMware/vSphere virtualisation. Demonstrated success in Microsoft 365 administration and SharePoint migrations. Skilled in automation through PowerShell scripting and advanced diagnostics for network troubleshooting. Proven track record of delivering infrastructure projects, providing technical leadership, and enhancing user training. Committed to leveraging technical skills to drive innovation and efficiency in hybrid cloud environments.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Senior IT Analyst
Appleby Westward Group Ltd
2024.06 - 2026.04
- Administer core infrastructure: Active Directory, DNS, DHCP, NPS/RADIUS, GPO, VLANs, switching, and 802.1X across multi-vendor environments (HPE Aruba, Cisco Meraki).
- Design and deploy network and infrastructure solutions, including switch provisioning, endpoint onboarding, and technical documentation.
- Manage VMware/vSphere environments and Windows Server (2012–2022), supporting domain services and application delivery.
- Administer Microsoft 365 and deliver SharePoint-based solutions, including migrations and end-user enablement.
- Own backup and recovery strategy using Veeam, including long-term retention and granular restore operations.
- Use PowerShell and CLI tools for automation, troubleshooting, and infrastructure management.
IT Services Technician
Education South-West
2021.06 - 2024.06
- Provided 1st and 2nd line support to end-users.
- Facilitated end-user training sessions.
- Assisted with SharePoint migration tasks.
- Delivered remote support using SCCM.
- Conducted imaging processes for devices.
- Resolved network troubleshooting issues.
Trainee
IT Career Switch
2020.08 - 2021.05
Studied CompTIA A+ certification, acquiring theoretical foundation and hands-on experience in related IT certifications such as CompTIA Network+ and CCNA.
Education
CompTIA A+ Certificate - IT
IT Career Switch
2020.01 - 2021.01
BA (Hons) - Media Arts
University of Plymouth
2012.01 - 2016.01
BTEC - Physical Education & Sport
St Brendan’s Sixth Form College
2010.01 - 2012.01
Nine GCSEs - undefined
Downend Secondary School
2010.01 -
Skills
- Infrastructure & Networking: Active Directory, DNS, DHCP, NPS/RADIUS, VLANs, switching, and 8021X across HPE Aruba and Cisco Meraki environments
- Cloud (Microsoft Azure): VNet design (hub-and-spoke), compute (VMSS), storage (ZRS/RA-GZRS), monitoring (Azure Monitor/KQL), and governance (RBAC, Policy, Entra ID)
- Virtualisation & Servers: VMware/vSphere and Windows Server (2012–2022); automated Windows 11 imaging and scalable VM deployment
- Microsoft 365 & Hybrid Cloud: SharePoint migrations, tenant administration, and end-user enablement
- Backup, Automation & Troubleshooting: Veeam backup/recovery, PowerShell/CLI scripting, and advanced diagnostics (network, DNS, endpoints)
- Technical Leadership & Delivery: Infrastructure project delivery, documentation, user training, and escalation support (including VoIP/3CX)
Certification
- 2026 – Microsoft AZ-104: Azure Administrator Associate - https://learn.microsoft.com/api/credentials/share/en-gb/AlexColemanPorter-4531/EC433795244363F?sharingId=4DA104DB2C3EA737
- 2023 – Microsoft SC-900: Security, Compliance and Identity Fundamentals - Credentials - AlexColemanPorter-4531 | Microsoft Learn
- 2022 – Phaser.Js - AlexColeman-Porter's profile | Codecademy
- 2022 – Learn Javascript Course - AlexColeman-Porter's profile | Codecademy
- 2021 – CompTIA A+ - CompTIA A+ ce Certification - Credly
Timeline
Senior IT Analyst
Appleby Westward Group Ltd
2024.06 - 2026.04
IT Services Technician
Education South-West
2021.06 - 2024.06
Trainee
IT Career Switch
2020.08 - 2021.05
CompTIA A+ Certificate - IT
IT Career Switch
2020.01 - 2021.01
BA (Hons) - Media Arts
University of Plymouth
2012.01 - 2016.01
BTEC - Physical Education & Sport
St Brendan’s Sixth Form College
2010.01 - 2012.01
Nine GCSEs - undefined
Downend Secondary School
2010.01 -