Alex Campbell
Cumbernauld,Lanarkshire
Summary
Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients.
Building on the existing fleet park and transforming customer inquiries into new sales.
Sales Consultant with over 10 Years of experience within the material handling industry.
Experienced in account management.
Creative thinker.
Striving for consistent improvements.
Championing strategies to enhance client rapport, marketing and business-to-business sales.
35 Years experience within the material handling industry.
Overview
37
37
years of professional experience
Work history
Key Account Manager
Northern Forklifts
Cumbernauld, Scotland
12.2022 - Current
- Employed exceptional rapport-building skills to nurture key relationships.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Communicated new products and services to drive customer interest and boost sales.
- Drove business growth through strategic and tactical solution implementation.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
Senior Sales Executive
Briggs Equipment
Cumbernauld, North Lanarkshire
01.2019 - 12.2022
- Built and maintained excellent working relationships with customers to maximizing potential.
- Ensure that any and all issues are correctly dealt with and explained fully to both customers and Briggs Equipment stakeholders.
- Remain focused on meeting and exceeding KPI's
Sales Executive
Briggs Equipment UK Ltd
Cumbernauld, North Lanarkshire
06.2014 - Current
- Starting as Sales Executive covering Edinburgh and Falkirk area.
- In year one reached pre-set New Sales Targets.
- Growing fleet park for both Customer Owed Equipment and Long Term Rental.
- Due to change taking place Briggs Equipment expand patched area's now take in Glasgow and Ayrshire areas along with original areas of Edinburgh and Falkirk.
- Hitting New Sales Targets and grow fleet parks. Finishing as top rated Yale Sales Executive for 2015 and 2016
- Fostered positive relationships with customers to enhance loyalty and retention.
- Developed plans and reports to effectively deliver on KPIs.
Sales Development Executive
Briggs Equipment UK Ltd
Cumbernauld, Scotland
10.2013 - 06.2014
- Sales Development Executive.
- This role was trainee style role with mentoring.
- Initially timescale of 18-24 month, however taking to Sales quicker that planned.
- Created new client pipeline to meet monthly targets.
- Promoted after only nine months from Sales Development role into full Sales Executive role.
Service Engineers
Briggs Equipment UK Ltd
Cumbernauld
02.2010 - 10.2013
- Moving to Briggs Equipment as Service Engineer with positive views on moving in to Sales.
- Improved efficiency and productivity by acquiring new skills.
- Carried out routine servicing, aiding reductions in system faults and incidents.
- Completed detailed documentation from using new digital systems & tools.
- Two years in service building strong relationships with customers and colleagues.
- An opportunity opened up with and position as a Sales Development Executive. Offering chance to take my first step into a career in sales.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Service Engineer
Northern Forklift (Scotland) Ltd
Glasgow
05.2008 - 01.2010
- Moving to Northern Forklift hoping to be able to move from Service to Sales
- Downturn in business, therefore would be no opportunity opening in Sales
- Taking knowledge and experience from Northern.
- Working on new style of Forklift Trucks.
- Diagnosed faults in existing equipment, performing repairs and maintenance to ensure conformance with manufacturer's specifications.
- Diagnosed faults in existing equipment, performing repairs and maintenance to ensure conformance with manufacturer's specifications.
- Helping to strengthen customer relationships and expand their fleet park,
Service Engineer
Access Mechanical
Bellshill
06.2006 - 05.2008
- Employed as Service Engineer.
- Access, Family business looking to grow.
- Along with servicing and repairing their fleet of forklift truck, strengthening customer relationships and looking to bring in new business were KPI's
- Installed replacement parts and components within target timescales to minimise service delays.
- Introduction into Sales side of business.
Service Engineer
Fairway Forklifts
Glasgow, Scotland
05.1999 - 07.2006
- Build up strong relationships with customers and colleagues.
- After two years , being asked to take on new role.
- Setting up Workshop facilities and keeping Service Records
- Looking after their fleet of 38 Forklift Trucks
- Taking part in meeting with both logistics company (Malcolm Group) and site owners and production company (OI Glass).
- Great learning experience.
- Developing on personal and professional levels
Service Engineer
Barlow Handling
Cumbernauld
04.1988 - 05.1999
- Serving four year apprenticeship..
- Learning from experienced tradesmen.
- Gaining in-depth understanding of principles and mechanics of all types of Forklift Trucks.
- Promotion from Workshop Engineer to Field Service Engineer.
- Learning how to work alone and how to build relationships with customers.
- Gaining understanding into their business and what would be expected from their service provider.
- Carried out scheduled and routine maintenance on small and large vehicles.
Education
SVQ Qualified Plant Fitter - Mobile Plant
North Glasgow College
Glasgow1992
SVQ Qualified Plant Fitter - Mobile Plant
North Glasgow College
Cumbernauld1988
Skills
- Self-motivated, keen to be successful,
- Persuasive negotiator, understanding that not every sale is based on price
- Expansive personal network, with 35 yrs experience
- Briggs Equipment, Award Winner Sales Executive
- Adept multi-tasker, ability to close off deals while developing potential
- Deep knowledge of Scottish region, and customers requirements,
- Dedicated team player, knowing that for business to be successful everyone must work and support each other
- Detail-orientated, Getting details correct is how to build that strong relationship and keep customers happy
- Sales territory management
- Experienced in account management
Interests and Hobbies
- Touring in my self-built Campervan (Converted from a Ford Transit Minibus)
- Walking my Cocker Spaniel.
- Playing Golf (Badly)
- Lawn Bowls
- Follow Speedway and F1 motor racing
Timeline
Key Account Manager
Northern Forklifts
12.2022 - Current
Senior Sales Executive
Briggs Equipment
01.2019 - 12.2022
Sales Executive
Briggs Equipment UK Ltd
06.2014 - Current
Sales Development Executive
Briggs Equipment UK Ltd
10.2013 - 06.2014
Service Engineers
Briggs Equipment UK Ltd
02.2010 - 10.2013
Service Engineer
Northern Forklift (Scotland) Ltd
05.2008 - 01.2010
Service Engineer
Access Mechanical
06.2006 - 05.2008
Service Engineer
Fairway Forklifts
05.1999 - 07.2006
Service Engineer
Barlow Handling
04.1988 - 05.1999
SVQ Qualified Plant Fitter - Mobile Plant
North Glasgow College
SVQ Qualified Plant Fitter - Mobile Plant
North Glasgow College
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