Summary
Overview
Work History
Education
Skills
Timeline
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Alex Bowgen

Harwich,Essex

Summary

An enthusiastic individual eagerly seeking out new and exciting career opportunities. With experience working in an office and a warehouse I have gained a wide variety of transferrable skills such as clear and confident communication, Prioritisation/ time management, excellent customer service skills and many more. A few of my personal hobbies/ interests include travelling, sports/ activities and gaming. My passion for travelling has exposed me to new and different environments helping me develop independency and self confidence and the more confidence I have in myself, the better employee I can be. My goal is to use my skills to excel in a role for a reputable company whilst also continuing to develop myself.

Overview

2
2
years of professional experience

Work History

Operations assistant / Admin

DSV
Harwich, Essex
08.2022 - 02.2024
  • Responded to inquiries, providing information and assistance to team members.
  • Liaised with vendors and suppliers for timely delivery.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Collaborated with internal teams to streamline cross-functional operations.
  • Increased customer satisfaction by resolving issues.
  • Supported team by demonstrating respect and willingness to help.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Carried out day-to-day duties accurately and efficiently.
  • Improved efficiency and productivity by acquiring new skills.
  • Assisted with day-to-day operations of facility, including scheduling and customer service.

Warehouse operator

Surya Foods
Harwich, Essex
05.2022 - 07.2022
  • Stacked and organised freight at specified areas using boards or pallets.
  • Operated lifting equipment to transport and store stock.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Obeyed weight restrictions when loading cargo into transport.
  • Followed safety standards for carrying, moving and storing freight.

Education

GCSEs -

Harwich And Dovercourt High School
Harwich

BTEC -

Harwich And Dovercourt High School
Harwich

City & Guilds Bricklaying -

Colchester Institute
Colchester

Skills

  • UK Drivers License
  • Prioritisation and time management
  • Customer service
  • Problem-solving
  • Communication skills
  • Attention to detail
  • Work ethic consistency
  • Manual handling
  • Loading and unloading
  • Sound computer literacy
  • Data inputting
  • Microsoft Office proficiency
  • Organisational skills
  • Relationship-building

Timeline

Operations assistant / Admin

DSV
08.2022 - 02.2024

Warehouse operator

Surya Foods
05.2022 - 07.2022

GCSEs -

Harwich And Dovercourt High School

BTEC -

Harwich And Dovercourt High School

City & Guilds Bricklaying -

Colchester Institute

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Alex Bowgen