Oliver Hayward

- Participated in the opening of a new store and assisted in the opening of another location a year later.

- Excelled in multiple roles including food & drink preparation, operating tills, dining area assistance and customer service.

- Managed high volumes of orders efficiently, prioritizing when needed and friendly service to ensure customer satisfaction.

- Worked collaboratively in a dynamic team, enhancing skills in teamwork, quick problem-solving and maintaining a positive attitude in stressful situations.

- Gained valuable experience in customer relations and food service, consistently delivering a high standard of service in a fast-paced environment and customer-oriented setting.

- Delivery, collection and sorting of charity donations

- Assisted with food bank deliveries and food collections from the Fareshare depot

- Delivered hot meals to the elderly and highly vulnerable people

- Shadowed the CEO, finance director and the head of human resources.

- Attending meetings and reviewing business documents

- Took responsibility for meeting sales targets, worked closely with regional managers to create and implement plans aligned with company objectives.

- Demonstrated strong organizational skills in managing the transfer of stock, scanning incoming goods and coordinating floor moves for merchandise layout.

- Made key decisions on the placement of clothing and fixtures, contributing to a functional and inviting shopping environment.

- Delivered excellent customer service by advising customers and addressing their needs.

- Maintained the tidiness and organization of the concession area, regularly replenishing stock to ensure product availability and optimal presentation.

- Developed skills including customer service, organizational management and strategic leadership across different roles.

- Participated in the opening of a new store and assisted in the opening of another location a year later.

- Excelled in multiple roles including food & drink preparation, operating tills, dining area assistance and customer service.

- Managed high volumes of orders efficiently, prioritizing when needed and friendly service to ensure customer satisfaction.

- Worked collaboratively in a dynamic team, enhancing skills in teamwork, quick problem-solving and maintaining a positive attitude in stressful situations.

- Gained valuable experience in customer relations and food service, consistently delivering a high standard of service in a fast-paced environment and customer-oriented setting.