Aleksandra Badermann
Slough,Berkshire
Summary
Hardworking individual with eye for detail. Completes routine tasks in line with set schedules, going extra mile to exceed client expectations. Proactive, trustworthy worker with excellent time-management skills.
Overview
14
14
years of professional experience
Work History
Housekeeping Cleaner
Badermann Self-Employed
Slough, UK
2014.07 - Current
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to understand needs and enhance service delivery.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Addressed customer concerns and escalated critical issues to supervisor for resolution.
- Actively listened to customers to fully understand requests and address concerns.
- Exhibited dedication and commitment to achieving results and maintaining high operational standards.
- Trained and mentored employees to maximise team performance.
- Prepared range of written communications, documents and reports.
Photo Booth Operator
Party Spirit
, UK
2022.06 - 2024.06
- Operated photo booth equipment at various events, providing guests with instant photo memorabilia.
- Managed setup and breakdown of photo booth equipment, ensuring timely readiness for each event.
- Negotiated with suppliers for cost-effective purchasing of photo booth supplies.
- Offered digital copies of photos via email or social media platforms, expanding service offerings.
- Conducted regular maintenance checks on photo booth equipment to avoid operational disruptions.
- Provided clear instructions to guests on using the photo booth, maximising user satisfaction.
- Adapted photo booth services to comply with health and safety regulations at events.
- Processed digital images for quality before printing, guaranteeing high standards of final products.
- Designed and implemented engaging photo booth props, adding a creative touch to photos.
- Troubleshot technical issues with photo booth software and hardware, maintaining uninterrupted service.
- Engaged with guests in a friendly manner, contributing to a positive and memorable event experience.
- Maintained a clean and orderly photo booth area, upholding professional standards at events.
- Collaborated with event organisers to position photo booth in optimal locations for guest access.
Administrative Assistant
Art-Car
Bielsko-BIala, Poland
2012.05 - 2014.05
- Managed incoming calls and emails, ensuring timely responses and directing queries to relevant departments to enhance communication efficiency.
- Answered telephone calls to offer information, direct callers and take messages.
- Responded to incoming requests for information or forwarded to the appropriate individual.
- Monitored office supplies inventory, coordinating orders to prevent shortages and sustain operational continuity.
- Managed confidential information with discretion, upholding data protection standards.
- Maintained data security by adhering to confidentiality procedures, protecting sensitive information effectively.
Education
HE Level4 - Tourism and Event Management
New College Durham
London, ENG2025-01
Certificate of Higher Education - Economics and Organization of Enterprises
Economic High School
Lwowek Slaski, Poland1999-01
Skills
Customer Service,
Event Support and Coordination,
Business Administration,
Time Management,
Team collaboration
Communication skills
Languages
Polish
First Language
English
Intermediate
B1
German
Elementary
A2
Hobbies and interests
- Traveling
- British History and Heritage
- Photography
Timeline
Photo Booth Operator
Party Spirit
2022.06 - 2024.06
Housekeeping Cleaner
Badermann Self-Employed
2014.07 - Current
Administrative Assistant
Art-Car
2012.05 - 2014.05
HE Level4 - Tourism and Event Management
New College Durham
Certificate of Higher Education - Economics and Organization of Enterprises
Economic High School