ALEJANDRA SÁNCHEZ MEDINA
London,United Kingdom
Summary
A highly motivated and organized professional with several years of experience in the retail and hospitality sectors. Skilled in time management, customer relations, and team management, I excel in high-pressure environments while maintaining a focus on delivering exceptional service. Known for my reliability, strong work ethic, and ability to adapt to new responsibilities, I am always seeking opportunities to take on challenges and grow professionally. Fluent in both Spanish and English, I bring strong communication skills and a dedication to contributing positively to any team or organization.
Overview
2
2
years of professional experience
Work history
Sales assistant
le creuset
London
04.2025 - Current
- Balanced till at end of day, maintaining accurate records.
- Assisted customers in resolving inquiries and issues effectively.
- Coordinated with team members to ensure smooth service delivery.
- Provided product information and recommendations to enhance customer experience.
- Developed and maintained strong relationships with regular customers.
Waitress
Hola Guacamole
07.2023 - 04.2025
- Making preparations under pressure.
- Taking orders from customers and well and taking the food to them.
- In charge of opening and closing at the end of the day: counting cash made on the day, stock lists, refilling food and drinks fridges, cleaning & waiting for staff to leave and close the restaurant.
- Answering customers' questions regarding the products.
Waiter
la posta
London
10.2024 - 01.2025
- Carried out consistent opening and closing tasks to help establishment maintain service standards.
- Documented customer orders and passed special requests on to kitchen team.
- Delivered exceptional service to VIP guests and utilised discretion in interactions.
- Trained new wait staff team members in customer service standards, restaurant processes and sales techniques.
- Greeted customers promptly and offered immediate assistance in line with establishment standards.
Dog walker
Hola Guacamole
11.2023 - 12.2024
- Gained great responsibility and communication skills in order to communicate with owners and address questions.
- Effectively managed the walks and maintained a consistent schedule.
Education
GCSEs - media, Spanish, business
La Retraite Roman Catholic only Girls School
LondonSkills
- Fluent in English
- Fluent in Spanish
- Excellent social skills
- Ability to stay well organised
- Work well under pressure
Timeline
Sales assistant
le creuset
04.2025 - Current
Waiter
la posta
10.2024 - 01.2025
Dog walker
Hola Guacamole
11.2023 - 12.2024
Waitress
Hola Guacamole
07.2023 - 04.2025
GCSEs - media, Spanish, business
La Retraite Roman Catholic only Girls School
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