Summary
Overview
Work history
Education
Skills
Timeline
Generic

Rojeen Borji

Bracknell,Berkshire

Summary

Dedicated retail professional with three years of experience at Fatface, excelling in sales and visual merchandising across diverse environments. Skilled in enhancing customer experiences through effective product recommendations and maintaining attractive displays aligned with brand standards. Utilises strong attention to detail and a professional demeanour to deliver exceptional service.

Overview

5
5
years of professional experience

Work history

Sales assistant

FatFace
London Bridge, City of London
2024.09 - Current
  • Working at FatFace London Bridge for nearly three years has given me a strong understanding of the brand, company standards and expectations, as well as the day-to-day running of a busy shop floor.
  • My strongest skill is my ability to communicate with customers and build genuine customer relationships.
  • Having worked in retail for several years, I am confident in engaging customers, making conversation and creating a welcoming shopping experience. I am also highly attentive to detail, allowing me to work quickly and efficiently while maintaining high visual and operational standards.

Designer

Freelance
London
2024.05 - Current
  • Created `Studio Three' my own fashion brand. Designing and handmaking innovative garments, focusing on creating 1 of 1 customised pieces for clients.

Freelance stylist

Freelance
London
2023.11 - Current

• Providing personalized styling services for clients, tailoring looks that reflect their unique photoshoot, fashion. show or event styling preferences, also developing strong client relationships through effective communication and results.

Visual merchandiser

FatFace
Windsor, Windsor and Maidenhead
2024.07 - 2024.09
  • Worked as a Visual Merchandiser, developing a strong eye for styling and creating engaging, commercially focused displays that reflected current trends and customer interests.
  • Observed what products and styles were popular, using this insight to influence merchandising and product presentation.
  • Worked in a store with a similar community-focused dynamic to Bracknell, giving me experience understanding and responding to the needs and preferences of a local customer base.

Sales assistant

Marks & Spencer
Windsor, Windsor and Maidenhead
2022.02 - 2024.05
  • Exceptional customer service, assisting shoppers with product selection and styling advice.
  • Built strong relationships with regular customers for repeat business.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.

Garment Tenchnologist Intern

QVC
Chiswick, Hounslow
2024.03 - 2024.03

Assisted development of garment specifications and fit standards, learning to troubleshoot issues related to fabric and garment design, adhering to industry standards, during a 3 week work placement.

Sales assistant

OFFICE Shoes
Uxbridge, Hillingdon
2021.06 - 2021.09
  • Providing customer service as well as gaining experience stockroom work, ensuring stock deliveries were sorted in a timely manner to maintain product availability.

Education

Bachelor of Arts - Pattern Cutting

London College of Fashion
London
09/2024 -

UAL Level 3 Extended Diploma - Creative Media Pro

Global Academy
London
09/2022 - 09/2023

UAL Level 3 Extended Diploma - Creative Media Production and Technology

Global Academy
London
09/2021 - 09/2022

Diploma of Higher Education - Garment Technology

Fashion Retail Academy
London
09/2023 - 06/2024

Skills

Customer Interaction: Excellent people skills, great at building connections with customers and colleagues, creating a welcoming and engaging shopping experience with long-term returning customers

Fashion Styling: Proficient in styling customers due to my years in retail, as well as styling for individual clients, demonstrating an eye for fashion trends and creativity

Visual merchandising: Experienced in putting together shop displays/ mannequins and adjusting displays based on sales

Sewing and Clothing Design: Skilled in sewing, and garment design and development, working predominantly with upcycling, so if you find a tiny hole in a shop floor shirt, you know who to find

Art: Since the start of my Fatface journey I have been very proud to paint intricate seasonal advertising on windows and mirrors

CLo3d workshop, knowledge of garment development

Multilingual: fluent in English, Farsi and conversational French and Spanish

Timeline

Sales assistant

FatFace
2024.09 - Current

Visual merchandiser

FatFace
2024.07 - 2024.09

Designer

Freelance
2024.05 - Current

Garment Tenchnologist Intern

QVC
2024.03 - 2024.03

Freelance stylist

Freelance
2023.11 - Current

Sales assistant

Marks & Spencer
2022.02 - 2024.05

Sales assistant

OFFICE Shoes
2021.06 - 2021.09

UAL Level 3 Extended Diploma - Creative Media Production and Technology

Global Academy
09/2021 - 09/2022

Diploma of Higher Education - Garment Technology

Fashion Retail Academy
09/2023 - 06/2024

UAL Level 3 Extended Diploma - Creative Media Pro

Global Academy
09/2022 - 09/2023

Bachelor of Arts - Pattern Cutting

London College of Fashion
09/2024 -
Rojeen Borji