Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
References
Timeline
Generic

Aleeza Ahsan

Stoke-on-Trent,Staffordshire

Summary

Professional security specialist with a strong focus on maintaining a safe and secure environment. Skilled in conflict resolution, surveillance and emergency response. Effective team collaborator, adaptable to changing needs and consistently achieving results. Dependable and highly reliable in high-pressure situations, ensuring safety and order are always maintained.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Receptionist(Part Time)

Homes for Students Ltd
Stoke-on-Trent, Staffordshire
2026.03 - Current
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Upheld confidentiality with sensitive information handling procedures.
  • Served as the initial point of contact for guests, providing warm greetings and helpful assistance upon arrival.
  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.

SIA DOOR SUPERVISOR(Retail)

A2Z
Stoke-on-Trent
2026.03 - 2026.06
  • Assisted emergency services during crises, ensuring the timely evacuation of the venue and proper communication with authorities.
  • Reduced conflicts and altercations by diplomatically resolving disputes among patrons.
  • Contributed to a positive work atmosphere among staff members through open communication and teamwork.
  • Dealt professionally with colleagues, visitors and customers.

Logistic Operative

Mark & Spencer
Stoke-on-Trent
2025.11 - 2026.06
  • Reduced order processing time with improved logistics strategies and better coordination between departments.
  • Maintained safety standards throughout the warehouse, resulting in fewer accidents and a safer working environment.
  • Monitored logistics performance and identified improvement opportunities.

SIA CCTV OPERATIVE

Knight Owl Security LTD
Birmingham
2025.09 - 2026.03
  • Watched both live and recorded video surveillance footage.
  • Assisted law enforcement with investigations by providing relevant CCTV footage when required.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.

Till Operator

Smash it Official
Manchester
2023.11 - 2024.12
  • Efficiently managed customer transactions and order processing with a high degree of accuracy.
  • Delivered outstanding customer service and resolved customer queries professionally.
  • Maintained accurate cash handling procedures and balanced tills successfully each shift.
  • Ensured order accuracy, supported takeaway operations and upheld food hygiene and safety standards.
  • Demonstrated reliability, teamwork and a customer-focused approach in a fast-paced restaurant environment.

ADMINISTRATION ASSISTANT

Al-Farooq Marble Pvt
Sahiwal, Pakistan
2023.02 - 2023.10
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email or in-person visits.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Reduced administrative workload for supervisors managing calendar appointments and coordinating meeting logistics.
  • Updated spreadsheets and databases to track, analyse and report on performance and sales data.

Education

BS - Botany

Agriculture University
Pakistan
2019.09 - 2023.05

NVQ Level 3 - Pre-Medical

The Vision High School
Pakistan
2017.09 - 2019.07

Skills

    Core Security Skills

  • Security Awareness & Threat Detection
  • Access Control & Visitor Management
  • Surveillance Monitoring & Observation
  • Patrol Procedures & Site Security
  • Entrance Screening & Search Procedures
  • Risk Assessment & Hazard Identification
  • Crowd Management & Control
  • Incident Reporting & Documentation
  • Safety & Emergency Response

  • Emergency Response & Crisis Management
  • Fire Safety Compliance
  • First Aid Certified
  • Conflict Resolution & De-escalation Techniques
  • Professional Competencies

  • Excellent Communication & Customer Service
  • Problem-Solving & Decision-Making
  • Teamwork & Collaborative Working
  • Integrity, Professionalism & Reliability
  • Strong Attention to Detail
  • Patience & Tolerance Under Pressure
  • Operational Skills

  • IT & Security Systems Proficiency
  • Physical Fitness & Stamina

Certification

  • SIA Door Supervisor
  • SIA CCTV

LANGUAGES

English
Urdu
Punjabi

References

References available upon request.

Timeline

Receptionist(Part Time)

Homes for Students Ltd
2026.03 - Current

SIA DOOR SUPERVISOR(Retail)

A2Z
2026.03 - 2026.06

Logistic Operative

Mark & Spencer
2025.11 - 2026.06

SIA CCTV OPERATIVE

Knight Owl Security LTD
2025.09 - 2026.03

Till Operator

Smash it Official
2023.11 - 2024.12

ADMINISTRATION ASSISTANT

Al-Farooq Marble Pvt
2023.02 - 2023.10

BS - Botany

Agriculture University
2019.09 - 2023.05

NVQ Level 3 - Pre-Medical

The Vision High School
2017.09 - 2019.07
Aleeza Ahsan