Alec Gawthropp

Serviced boilers and resolved plumbing/electrical issues for customers. Explained fault reasoning to enhance customer understanding for future reference. Collaborated with team to ensure high customer satisfaction.

Served drinks to customers in high pressure situations whilst also ensuring customer satisfaction. Poured drinks whilst also making cocktails/mixers for customers. Showed strong teamwork skills when working with other bartenders during busy periods to ensure drinks were poured well and quickly.

Waiter at a renowned restaurant/hotel in Malmesbury. Served food promptly and with high standard, ensuring improved customer satisfaction. Poured and made drinks to customer's preferences, whilst also waitering food out showing calmness and ability to work under high pressure situations. Worked efficiently with a team of staff to ensure every customer left with a high standard of satisfaction.

Managed and organised client records, to conclude their financial report for the year. Further, I looked into differences in end account figures, showing what might have caused differences in balances. Ensured accurate reporting of all cash flows within a customer's financial documents. I have developed strong attention to detail while also improving my teamwork.