Alastair Milligan
Monymusk,Aberdeen City
Summary
Professional Sales Executive with 10 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
16
16
years of professional experience
Work history
Area Sales Executive
Gordon & MacPhail
Elgin, Morayshire
01.2018 - Current
- Management of key accounts including on trade, off trade and secondary wholesale throughout the North of Scotland within an FMCG environment.
- Strengthening profit opportunities through annual planning to continually meet sales objectives.
- Created and managed client contracts, negotiating positive, profitable terms.
- Building long-term relationships with customers to enhance loyalty and retention.
- Generating new leads and opportunities to maximise revenue.
- Effectively handling daily customer meetings, sales calls and account management tasks, making efficient use of my time through hybrid working.
- Communicating regularly with line manager to review prepared sales reports in order to plan next business actions.
- Updating CRM software with contract records, renewal timeframes, pre and post call notes and customer details.
- Providing educational brand training to on and off trade key accounts as well as wholesale sales teams.
- Presenting the portfolio at consumer trade show events and masterclass style tastings.
Export Sales Representative
Gordon & MacPhail
Elgin, Morayshire
09.2015 - 01.2018
- Overseen sales to select markets throughout Asia and Americas
-
Retail Sales Supervisor (Whisky)
Gordon & MacPhail
Elgin, Morayshire
09.2011 - 09.2015
- Maintained brand identity, verifying visual and grooming standards were reflective of brand image.
- Optimised stock and security management reducing shrinkage by [Number]%.
- Implemented promotional in-store activities that generated [Number]% increase in new product sales.
- Improved after-sales service increasing customer retention by [Number]%.
Temporary Steward 2
Ministry of Defence
Lossiemouth, Moray
01.2011 - 08.2011
- Coordinated accessory and table-dressing hire for weddings and parties.
- Provided audio-visual equipment to suit exact conference and seminar requirements.
- Advised customers on various catering and drinks package options.
- Led tours for customers planning events, weddings and conferences.
Temporary Warehouse Operator
Gordon & MacPhail
Elgin, Morayshire
06.2010 - 12.2010
- Safely operated forklifts, pump trucks and power pallet trucks to unload, lift and transfer warehouse goods.
- Loaded, secured and organised goods into delivery lanes ahead of dispatch.
- Secured pallets, cages and stillages in line with health and safety standards.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
Waiter
Sunninghill Hotel
Elgin, Moray
03.2008 - 06.2010
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Education
Certificate of Higher Education - Interactive Media
Moray College
Elgin, Moray 2013 - 2013
Diploma of Higher Education - Interactive Media
Moray College
Elgin, Moray 2014 - 2015
Level 2 Award in Wines -
Wine and Spirit Education Trust
2015 - 2015
Level 2 Award in Spirits -
Wine and Spirit Education Trust
2022 - 2022
Skills
- Sales contract negotiation
- Zoom product demonstrations
- Excel proficiency
- Sales forecast generation
- Market data analysis
- Full UK driving licence
- Account management
- After-sales service procedures
- Cold calling strategies
- Sales closing techniques
- Sales coaching and mentoring
- CRM systems proficiency
Hobbies
- Football
- Golf
- Snowboarding
- Gaming
Timeline
Area Sales Executive
Gordon & MacPhail
01.2018 - Current
Export Sales Representative
Gordon & MacPhail
09.2015 - 01.2018
Retail Sales Supervisor (Whisky)
Gordon & MacPhail
09.2011 - 09.2015
Temporary Steward 2
Ministry of Defence
01.2011 - 08.2011
Temporary Warehouse Operator
Gordon & MacPhail
06.2010 - 12.2010
Waiter
Sunninghill Hotel
03.2008 - 06.2010
Certificate of Higher Education - Interactive Media
Moray College
2013 - 2013
Diploma of Higher Education - Interactive Media
Moray College
2014 - 2015
Level 2 Award in Wines -
Wine and Spirit Education Trust
2015 - 2015
Level 2 Award in Spirits -
Wine and Spirit Education Trust
2022 - 2022
Similar Profiles
Dale HansenDale Hansen
Dean at MacPhail School of Energy, Southern Alberta Institute of TechnologyDean at MacPhail School of Energy, Southern Alberta Institute of Technology
Melody MendisMelody Mendis
Teaching Artist/MMFL at MacPhail Center For MusicTeaching Artist/MMFL at MacPhail Center For Music
Abby JonesAbby Jones
Administrative Assistant at Moments By MacPhailAdministrative Assistant at Moments By MacPhail
EFOSA OGHOGHOEFOSA OGHOGHO
Retail Assistant at Shoprite Mega StoreRetail Assistant at Shoprite Mega Store
Marial AkotMarial Akot
Engineer at MuhammadEngineer at Muhammad