Alastair Craig
Brunning and Price
Horsham,West Sussex
1
Certification
29
years of professional experience
Seasoned Estate Management Professional specialised in property maintenance and premium hospitality. Achieved operational goals through strategic planning, effective resource allocation, and team leadership. Committed to enhancing sales and fulfilling client objectives with integrity and a positive approach.
Work history
Estate Manager
22 Years 10 Months- Primary source for vision and strategy for the Estates
- Managed operations across multiple estates, ensuring alignment with company standards
- Oversaw budget for managed estates, ensuring financial objectives were met
- Management of upkeep and strategic planning for the Estates with close communication and direction over contractors
- Maintaining high standards of Health and Safety and Food Hygiene for the Estates
- Coached and supported managers across various estates, enhancing leadership capabilities.
- Management, onboarding and training for more than 40 staff
- Setting of KPI's for the pub and all staff, daily weekly and yearly targets alongside stakeholder satisfaction.
- Premium hospitality and communication management
Tour Operator Manager
2 Years- Managed client relationships for new product, addressing questions and ensuring expectations were consistently exceeded.
- Collaborated with team of 12 to design and launch new Caribbean travel packages, increasing customer engagement.
- Led startup of ski product and managed team to develop offerings tailored for target market.
- Upheld the company's exacting standards of customer care.
- No. 1 Tour Operator in the world. Providing holidays in world leading hotels for HNW clients.
CHALET HOST
3 Years- Provided exceptional hospitality, enhancing guest experience for groups of up to 25 individuals
- Managed chalet operations, overseeing staff and resources while accepting increasing responsibility
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
Education
BSc. (Hons) - Applied Chemistry
A-Levels - Chemistry, Mathematics and Physics
GCSE's - Mathematics, Chemistry, Physics, Biology, English, French, German, History
Skills
Energy efficiency
Landscape management
Maintenance supervision
Health safety
Fire assessments
Budgeting
Strategic planning
Estate event coordination
Leadership mentoring
Staff training
High-end customer care
Client relations
Confidentiality management
Multitasking
Decisive planning
Affiliations
- Adventure racing
- Mountain Biking
- Skiing
- Running
Accomplishments
Event Management for various multi-day adventure races raising money for various charities
Snowboarding Instructor
Mountain Bike Leader
Certification
Level 5 Operational and Departmental Manager - Distinction
Level 3 Food Safety and Health and Safety
British Institute Inn-Keeping Award Body (BIIAB) Personal Licence Holder
Level 2 Wine and Spirit Education Trust (WSET)
Timeline
Estate Manager
Brunning and Price
2004.01 - CurrentRead More
Tour Operator Manager
ITC Classics
2002.01 - 2004.01Read More
CHALET HOST
SKI-VAL
1998.01 - 2001.01Read More
Ruthin School
GCSE's from Mathematics, Chemistry, Physics, Biology, English, French, German, History
09/1990 - 07/1992Read More
Ruthin School
A-Levels from Chemistry, Mathematics and Physics
09/1992 - 07/1994Read More
University of St Andrews
BSc. (Hons) from Applied Chemistry
09/1994 - 07/1998Read More