Alana Bailey

I have gained valuable experience in developing strong sales and communication techniques and building lasting relationships with customers to elevate my personal clienteling by consistently delivering a personalised and high-end customer experience to meet daily sales targets and KPI's. I represent the brand with expectational styling and product knowledge. I collaborate with team members on in-store visual merchandising and marketing campaigns to enhance client engagement. Represented the brand during events, promotions, maintaining a polished and professional presence.

I fully embraced the brand's core values and luxury fashion ethos. I developed a strong understanding of the brand's concept to effectively communicate product stories to drive sales. I focused on connecting with customers to identify their needs, effectively communicating product features and driving sales offering a confident on-brand service. This role enhanced my ability to work in a fast-paced, fashion focused environment while maintaining high standards of customer service.