Alan Reid
Edinburgh,Lothian
Summary
Friendly professional with robust ability to manage tasks and interact with diverse individuals. Excellent organisational skills and strong communication, ensuring seamless guest experiences. Maintaining high standards of cleanliness and organisation. Reliable and customer-focused facilities, professional with experience in property maintenance, resident support and health and safety compliance. I work well as part of a team or individually. Able to work well under pressure to meet tight deadlines and make sure every job is completed to high standards and efficiently as possible.
Overview
14
14
years of professional experience
Work history
Gas & heating engineer
Contract Heating
Edinburgh, Scotland
09.2015 - Current
I started my career at Contract heating as a labourer initially, while progressing to qualify as a heating engineer.
- Full central heating - combi boiler and unvented hot water cylinder installations.
- Portable appliance testing
- Legionella risk assessments
- Smoke alarm testing
- Servicing and maintenance
- Gas safety checks
- Daily face to face customers interactions, providing exceptional services
- Drafted technical reports detailing work undertaken, recommendations made for future actions.
- Diagnosed faults, repaired issues promptly.
- Achieved customer satisfaction with prompt and professional
service.
- Completed all works to high standards in line with company and industry requirements.
Hospitality worker
Napier University
Edinburgh, Lothian
11.2011 - 09.2015
- Provided customer service with a friendly attitude.
- Processed payments accurately, avoiding discrepancies.
- Upheld health and safety regulations throughout the premises.
- Prepared rooms to meet high standards of cleanliness.
- Adhered to cleaning schedules and proactively checked all glassware and cutlery for optimal cleanliness.
- Understood and adhered to food safety and hygiene regulations.
Education
Qualifications
Skills
- Full clean driving licence
- Communication skills
- Problem-solving
- Public relations
- Attention to detail
- Approachable
Timeline
Gas & heating engineer
Contract Heating
09.2015 - Current
Hospitality worker
Napier University
11.2011 - 09.2015
Qualifications