Results-driven Operations Leader with 7 years of experience in managerial roles, focused on cost reduction, productivity enhancement, and customer satisfaction. Skilled in assessing operational needs and implementing strategic solutions that streamline processes and improve team performance. Proven ability to foster a high-performance culture through effective resource management and employee development.
Overview
11
11
years of professional experience
Work History
Warehouse Shift Manager
Gist Ltd
Clonshaugh, Ireland
05.2021 - Current
Led a team of warehouse operatives, providing training and development to enhance productivity and team morale.
Managed team of warehouse operatives, overseeing daily tasks to enhance operational efficiency and productivity.
Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
Supervised loading and unloading of goods, ensuring compliance with safety standards to prevent accidents.
Managed health and safety compliance within the warehouse, conducting regular risk assessments and safety training sessions.
Coordinated with suppliers and transport companies to optimise inbound and outbound logistics operations.
Facilitated communication between warehouse and office staff to ensure smooth operations and timely dispatch of goods.
Monitored key performance indicators (KPIs) to evaluate operational effectiveness and pinpoint areas for improvement.
Prepared detailed reports on warehouse activities, presenting findings to senior management for strategic decision-making.
Performed daily inspection of warehouse grounds for security and safety.
Scheduled routine maintenance of warehouse equipment, minimising downtime and ensuring a safe working environment.
Catering Manager
JD Wetherspoons
Lower Abbey Street, Dublin
05.2015 - 05.2021
Worked alongside front of house managers to plan menus according to clients' needs and budgets.
Ensured consistent food availability to meet service demands.
Reviewed unsold catering packages to enhance profitability for JDW while aligning with client needs.
Coordinated and organised all restaurant inventory.
Monitored Amyl's weekly and quarterly sales to maintain optimal order levels.
Forecasted supply needs and estimated costs.
Achieved targets for personnel safety, kitchen sanitation and proper food handling and storage.
Motivated team to achieve peak efficiency and quality in service delivery.
Create 3 weeks' worth of rosters to create a fair work-life balance for all staff.
Work alongside other Catering Managers within the company to achieve the same goals.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Arranged kitchen equipment maintenance and repair.
Education
NVQ Level 3 - Construction Management
Dublin Institute Of Technology
Bolton Street
01-2016
Skills
Warehouse processes
Safety compliance
Payroll and scheduling
Budgeting
Forecasting and planning
Workflow optimisation
Performance monitoring
Performance assessments
Employee training
Operational efficiency
Team leadership
Team motivation
Decision-Making competence
Problem-solving
Accomplishments
Became the first and only Catering Manager at The Silver Penny, JDW pub on Lower Abbey Street which is the newest JDW pub in the ROI.
Achieved record food sales of 129,987, which is the highest sales taken by any JDW kitchen in the ROI.
Increased my kitchen sales by over 18% from like for like sales.
Work along side a team of over 180 staff members (including management)
Advanced from Warehouse operative to Warehouse Shift Manager quickly as result of hard work, dedication and achievements made while on shift to prove my succession.