Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
References
Generic

Luke Bowden

Tamworth,GB

Summary

Results-driven Management professional with 7 years of experience warehouse operations, production management, organisational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritising activities, translating business requirements into solutions and achieving defined objectives.

Overview

11
11
years of professional experience
48
48
years of post-secondary education

Work history

Warehouse Multi Site Operations Manager

Epwin Group
- Current
  • Leading, supporting, coaching and developing a team of frontline managers in a fast paced environment
  • Demonstrating a strong ability to drive operational compliance to process
  • Commuting between 2 sites regularly
  • Strong decision-making skills and the ability to lead the team effectively under pressure from multiple areas of the business with safety as the highest priority
  • Performing HR duties such as recruiting, selecting, scheduling, counselling and disciplining employees
  • Helping the company to promote high morale and communicate the company's operating policies, customer issues and safety measures
  • Performing financial predictions by preparing the annual budgets, scheduling expenditures, analysing variance and initiating corrective actions
  • Developing operations policies by evaluating and enforcing policies for products and inventory receipts
  • Reviewing and approving operational invoices and forwarding them to payment
  • Ensuring compliance with laws and regulations
  • Making sure that all employees fill out the required legal documents
  • Delivering world-class customer service through leading, supporting, coaching and developing a team of frontline managers
  • Demonstrating an ability to drive operational compliance to process
  • Possess decision-making skills and the ability to lead the team effectively under pressure with safety as the highest priority
  • Manging payroll, annual leave and overtime.

Warehouse Operations Shift Manager

XPO/GXO
Fradley Park
08.2021 - 01.2022
  • Manage up 150 plus of Team Leaders, Warehouse Operatives & Agency on a day-to-day basis
  • Develop and maintain plans and reports, forecasting storage capacity, controlling headcount and managing performance
  • Develop all SSOW onsite and sign off
  • Carry out and analyst the reporting for the operation to drive operational volumes, KPIs and productivity reports
  • Investigating Accidents, Hazards and complaints
  • Hire, train, develop and appraise staff effectively
  • Ensure all records are maintained appropriately and that all reports are completed in a timely manner
  • Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health and other pertinent standards/regulations
  • Liaising with onsite agency to agree on heads needed for operation
  • Completing Notification of absence forms & Return to works
  • Conduct Disciplinaries up to Dismissal
  • Develop and embed a health and safety culture on site in line with the company's policies
  • Ensure performance management mechanisms are utilised, focusing on driving continuous improvement initiative
  • Manage the improvement process through its complete life cycle from initial opportunity through to sign off and execution
  • Regular use of Matflo system
  • Working to tight deadlines to make customer delivers on time.

Warehouse Shift Manager

PJH
Cannock
11.2020 - 08.2021
  • Managing a team of around 15
  • Develop team through regular coaching, mentoring and training
  • Regular use of TMS system
  • Regular use of Oracle system
  • Make sure health and safety is followed throughout the business
  • Working to tight deadlines to make customer deliveries on time
  • Making sure equipment is correctly maintained
  • Making sure staff are keeping to the 2 metre rule and sanitising hands & equipment
  • Work to the companies “always” values
  • Report of all near misses, accidents & incidents in compliance of HSE & company policies
  • Conduct Disciplinaries up to Dismissal
  • Ensuring the accuracy and quality of all goods are Correct working to “Always” Customers first choice value
  • Drive continuous improvement in people, process and cost
  • Work closely with transport to ensure vehicle departure times are realistic and achievable
  • Maintaining a site agreed standard of cleanliness and hygiene across the site
  • Work actively towards targets set by management in a safe and efficient manner
  • Supervise and motivate staff
  • Challenge staff and remind them of best practice good and bad
  • Hold self and others accountable for quality of service and meeting deadlines.

Warehouse Supervisor

East End Foods
West Bromwich
03.2020 - 09.2020
  • Managing a team of around 15
  • Monitor and communicate changes in company policies and procedures
  • Drive KPI's aligned with business objectives
  • Develop team through regular coaching, mentoring and training
  • Drive cost savings through efficient use of resources
  • Working with head of supply chain daily to achieve required service levels within time frame
  • Recently achieved AA+ in the BRC audit
  • Carrying out disciplinary hearings up to dismissal
  • Exceptional Microsoft office skills
  • Use of SAGE system
  • Managing all stock Is in correct locations and allergen segregation
  • Completing and signing off daily paperwork
  • Working to tight deadlines to make customer deliveries on time
  • Managing all waste and recycling on site is disposed of correctly
  • Carry out thorough investigations and root cause analysis using defined processes and techniques on all failures
  • Holding regular meeting with dispatch manager, Picking Manager and head of supply chain to speak about objectives and how to drive efficiency
  • Reporting of all breakdowns on FLT to Mcleman forklift services to arrange inspection/repair
  • Making sure everyone on site is wearing correct P.P.E and face shields/masks due to new Covid 19 regulations
  • Carrying out back to work, disciplinary and welfare meetings
  • Filling out agency time sheets on time ensuring staff are paid on time
  • Make sure health and safety was followed throughout the whole business.

Warehouse (Line Leader)

Phoenix Healthcare Distribution
Hams Hall
10.2019 - 03.2020
  • Superb coaching and mentoring skills
  • Prioritising important tasks and ensuring they get done first
  • Ensure all documentation and information is completed as required
  • To maintain customer relationships, by producing quality products
  • Carrying out stop and searches
  • Carrying out back to work, disciplinary and welfare meetings
  • Monitoring and reviewing KPI targets of my team
  • Carrying out investigations when required
  • Implementing changes when required and updating processes
  • Make sure health and safety was followed throughout my department.

Tyre moulding (Shift Leader)

Dunlop Aircraft Tyres Ltd
Birmingham
04.2019 - 10.2019
  • Ensuring my team have all the stock necessary to complete tasks
  • Maintaining all health and safety standards are followed
  • Doing stock take for all tyres in stock and imputing data in to computer system accurately
  • Managing 30 staff on shift and motivating them to continuous improve
  • Ensuring company standards are kept P.P.E/ hygiene
  • Checking for quality defects and reporting them back to the correct employee.

Health and safety Compliance Officer

DHL Automotive
Hams Hall
10.2016 - 04.2019
  • Carrying out Risk assessments and inspections of the work place
  • Investigating Accidents, Hazards and complaints
  • Carrying out health and safety checks
  • Inspection of documents and provision information
  • Reviewed plans for changes in the work place to make sure they meet the safety requirement
  • Improving SSOW documents to ensure a safer place to work
  • Going through the safe systems of work with new employees
  • Manual Handing audits
  • Interviewing Injured members
  • Dealing with complaints such as stress at work and dignity, respect and fairness
  • Reviewing recurring illnesses and making changes to the work place using data
  • Making sure accidents are correctly reported in the S.L.A.M (STOP , LOOK , ASSESS , MANAGE) book by management ensuring there is a paper trail
  • Dealing with spillages (COSHH) and putting the correct action in place eg
  • Spill kit
  • Using the Health and safety at work act to help educate others ensuring employees remain safe
  • Operating a counter balance
  • Ensuring the accuracy and quality of all goods are first class
  • Loading and unloading delivery vehicles with fork lift truck
  • Carrying out 5s duties
  • Checking stock quantity
  • Involved in continuous Improve (kaizen) teams
  • Looked through Key performance indicators and made improvements
  • Managing up to 150 people across all 3 shifts ensure standards are followed
  • Ensuring goods inn and despatch orders are sent out correctly and assigned to the correct trailers.

Saw Operator

Alcoa
Kitts Green
09.2015 - 10.2016

Line Assembler

Jaguar Land Rover
Castle Vale
05.2014 - 09.2015

Electrical Maintenance Assistant

Heart of England NHS foundation Trust
01.2013 - 01.2014

Education

NVQ Level 2 -

South And City Birmingham College

GCSEs -

Lode Heath Secondary School

Skills

  • Leadership skills
  • Counter Balance license
  • Full Driving License
  • Strong work ethic
  • Coordination
  • Routing
  • Target-driven
  • Excel proficiency
  • Warehouse processes
  • Warehouse operations coordination
  • Budget analysis
  • Time management
  • Clear understanding and appreciation of health and safety procedures
  • Meticulous attention to detail
  • Solid problem solver
  • Having the professional competence to work effectively with senior management, as well as staff at all levels
  • Physically and mentally fit
  • Never shying away from making tough decisions or dealing with difficult situations
  • Confident communicator and listener
  • Quick learner
  • Able to work under pressure in a fast paced environment
  • Following all code of conduct and company policies
  • Level 2 in Lean Management Techniques
  • Level 2 in Business Improvement Techniques (Kazien)
  • IOSH Trained
  • First Aid Trained
  • Coordination
  • Routing
  • Target-driven
  • Excel proficiency
  • Warehouse processes
  • Warehouse operations coordination
  • Budget analysis
  • Time management


Affiliations

  • I am passionate about attending the gym on a regular basis, as this maintains my physical and mental health. My other interests include spending time with my partner and children, we like to visit and explore historic towns and cities and spend quality time together.

Timeline

Warehouse Operations Shift Manager

XPO/GXO
08.2021 - 01.2022

Warehouse Shift Manager

PJH
11.2020 - 08.2021

Warehouse Supervisor

East End Foods
03.2020 - 09.2020

Warehouse (Line Leader)

Phoenix Healthcare Distribution
10.2019 - 03.2020

Tyre moulding (Shift Leader)

Dunlop Aircraft Tyres Ltd
04.2019 - 10.2019

Health and safety Compliance Officer

DHL Automotive
10.2016 - 04.2019

Saw Operator

Alcoa
09.2015 - 10.2016

Line Assembler

Jaguar Land Rover
05.2014 - 09.2015

Electrical Maintenance Assistant

Heart of England NHS foundation Trust
01.2013 - 01.2014

Warehouse Multi Site Operations Manager

Epwin Group
- Current

NVQ Level 2 -

South And City Birmingham College

GCSEs -

Lode Heath Secondary School

References

References available upon request.

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Luke Bowden