Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alan Milbank

Abingdon,Oxfordshire

Summary

Knowledgeable about maintaining safety and security in various environments. Strong communication and observational skills, with calm and composed demeanour during emergencies. Ready to use and develop attention to detail, problem-solving, and interpersonal skills in Campus Service Officer] role.

Overview

53
53
years of professional experience

Work history

Security officer

Securitas security services
Oxford, Oxfordshire
04.2020 - Current

Due to bereavement decided to return to work in the security industry and found my self working at Ruskin college Headington.

Duties include patrolling college buildings and grounds.

Reception duties (cover for campus service officer).

Responding to any incident that mar arise.

Responding to residents and student requests for assistance.

Attended training courses for First aid ,Fire Marshall, Safe guarding,

Evac Chair use and Health and safety .

I have security industry authority licence for manned guarding and cctv.

I have excellent customer service skills.

Most of my past role as a security officer have been customer focused.


Retired

none
03.2019 - 04.2020

Retired from RAL .


Security shift supervisor

Rutherford Appleton Laboratory
Chilton, Oxfordshire
05.2004 - 03.2019
  • Improved surveillance efficiency by regular equipment checks and maintenance.
  • Managed access control systems, ensured authorised entry only.
  • Created a secure environment through consistent presence at key locations.
  • Supervised security team for efficient response to emergencies.
  • Maintained order in the premises with regular monitoring of CCTV systems.
  • Streamlined shift handover procedures for seamless transition between teams.
  • Oversaw scheduling and deployment of security personnel for optimal coverage.
  • Enforced company's health and safety regulations to ensure compliance.
  • Conducted staff training sessions, increased awareness on security protocols.
  • Responded swiftly to security breaches with immediate action and reporting.
  • Reviewed incident reports for accurate documentation of events.
  • Facilitated evacuation drills, improved preparedness during emergencies.
  • Coordinated with local law enforcement to handle serious incidents.
  • Prepared detailed shift reports, provided insights into nightly activities.
  • Worked well under pressure to plan and implement solutions to urgent problems.
  • Supervised operation and monitoring of CCTV footage to guarantee site safety.
  • Monitored and patrolled on-site areas to serve as visible deterrence.
  • Delivered first class customer service while maintaining professionalism.
  • Upheld access control policy to prevent unauthorised entry.
  • Established clear processes to handle fire and security alarm activations.
  • Allocated and verified badges and ID to grant access to authorised individuals.
  • Managed front-line security operations for team of 4.
  • Read and interpreted Standard Operating Procedures (SOP)s, post orders and reports.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.

Security officer

Williams F1 Racing
Abingdon, Oxfordshire
04.1998 - 05.2004
  • Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
  • Carried out health and safety risk assessments accurately for reducing potential hazards.
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
  • Maintained order by monitoring CCTV screens and reporting suspicious activities.
  • Upheld strict access controls for ensuring building security.
  • Trained new members of the security team, raising overall team performance levels.
  • Assisted in emergency evacuation drills, ensuring all staff understood procedures.
  • Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
  • Managed lost property system effectively, returning items to rightful owners promptly.
  • Supervised visitor sign-in process meticulously; ensured accurate record keeping.
  • Provided assistance during fire safety checks, improving overall workplace safety.

Security officer

Reliance security services
Didcot, Oxfordshire
04.1995 - 04.1998

Mobile security patrol of large business park.

Carry out building checks.

Set/unset intruder alarms .

Liaise with emergency services/stake holders ect.

Plant operator

Associated asphalt
Henley on Thames, Oxfordshire
02.1975 - 03.1995
  • Enhanced productivity with efficient operation of plant machinery.
  • Assisted in troubleshooting mechanical problems, minimising downtime.
  • Operated heavy plant machinery, resulting in increased production rates.
  • Responded to emergency situations promptly, ensuring minimal operational downtime.
  • Conducted routine maintenance on heavy-duty equipment for optimal performance.
  • Monitored gauges, dials and output to ensure efficient operation.
  • Participated actively in staff training sessions to improve skills and knowledge base.

Plant operator

ARC Conbloc
Abingdon, Oxfordshire
04.1973 - 01.1975
  • Ensured plant safety by performing regular equipment inspections.
  • Liaised with management to report any issues or potential risks in a timely manner.
  • Monitored gauges, dials and output to ensure efficient operation.
  • Operated heavy plant machinery, resulting in increased production rates.
  • Completed all assigned tasks within given timeframes, contributing to overall efficiency of the plant operations.

Trainee storeman

Frenco engineering
Oxford, Oxfordshire
09.1972 - 04.1973

Handling goods in/out for engineering company.

Replenish stocks as required.

Delivery of materials to shop floor as and when required.

Education

n/a

Skills

  • Electronic security measures familiarity
  • Personal protection protocols
  • Security procedures adherence
  • Alertness and awareness
  • Public relations acumen
  • Responsive communication
  • Public area safety checks
  • Customer service dedication
  • Decision-Making under stress
  • CCTV operation knowledge
  • Patrolling expertise
  • Anti-Terrorism tactics
  • Hostile situation management
  • Property protection capabilities
  • Professional demeanour
  • Evidence preservation
  • Driving licence
  • CCTV monitoring
  • Fire safety training
  • Emergency response coordination
  • Radio communications
  • Alarm system testing
  • First aid proficiency
  • Safety consciousness
  • Health and Safety Compliance
  • Conflict Resolution
  • First-aid certified
  • Time-management
  • Stakeholder communication

Timeline

Security officer

Securitas security services
04.2020 - Current

Retired

none
03.2019 - 04.2020

Security shift supervisor

Rutherford Appleton Laboratory
05.2004 - 03.2019

Security officer

Williams F1 Racing
04.1998 - 05.2004

Security officer

Reliance security services
04.1995 - 04.1998

Plant operator

Associated asphalt
02.1975 - 03.1995

Plant operator

ARC Conbloc
04.1973 - 01.1975

Trainee storeman

Frenco engineering
09.1972 - 04.1973

n/a
Alan Milbank