Customer-oriented Store Manager offering over 6 years of experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritising daily tasks and following through to achieve performance and productivity goals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Shopkeeper
OWN BUSINESS
Sylhet, Bangladesh, Bangladesh
01.2015 - 08.2023
Understood what drives overall business success and prioritised and delivered quality results.
Kept awareness of competitor activity and developed ideas to promote store.
Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
Solicited customer feedback to understand customer needs and constantly improve product offerings.
Monitored stock levels and wrote timely order supply requests to replenish merchandise.
Completed opening and closing procedures each day.
Provided excellent customer care through prompt complaint resolution and quality of service.