
Monitored team performance identifying areas of improvement.
Delegated tasks and planned employee workloads efficiently.
Ensured team follows company health and safety standards to promote a safe working environment. Motivated team to a positive work environment by recognising efforts and achievements.
Processed customer orders and provided suggestions based on individual preferences. Ensured cleanliness and presentation of all customer and staff areas to uphold brand standards. Processed cash and card payments efficiently. Utilised effective communication skills to handle customer complaints, ensuring resolution and satisfaction. Collaborated with team members to achieve company's goals
Problem-solving
Ability to take initiative and willingness to learn new things
First aid (level 3)
Team leadership/people management
Customer service