Ako Ebot Janvion
london,England
Summary
I am an organised, dedicated, and reliable Team Leader with one years of working experience in a learning disability, autism and behaviour setting.
I bring to the team strong commitment to delivering high quality, person cantered care, and ensuring the dignity, safety, and wellbeing of individuals I cared for. Working as a team leader I gained experience in Building positive reports, inspire trust and guide teams to achieve organisational goals. Before being promoted to team leader position I had gain experience working as a support worker for two years delivering quality care. And this time I developed excellent communication skills, teamwork, and problem solving skills.
I have worked closely with parents, social workers and local authorities ensuring that the people under our support get the best care.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Team leader
Agincare
City of London, England
2025.06 - Current
- Introduced innovative solutions which maximised output without compromising quality.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Developed strategies for improved performance level across the team.
- Reduced staff turnover with an effective motivation strategy.
- Improved customer satisfaction through close collaboration with the team.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
Support care worker
Ambiant Respite services
City of London, Bromley
2024.06 - 2025.06
- Established supportive relationships with patients, fostering trust and communication.
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Helped organise engaging recreational activities to enhance the social skills of patients.
- Maintained a clean, safe environment for patients' comfort and safety.
- Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Promoted patient independence through encouragement and guidance in performing tasks.
- Assisted clients with daily activities for improved quality of life.
- Offered respite services for family caregivers allowing them brief periods of rest or time off from caring duties.
Support care worker
Ngutedan Care Services Limited
City of London, Bromley
2023.10 - 2024.06
- Delivered high-quality care by closely following individualised care plans.
- Assisted with daily living activities, enhancing residents' comfort and well-being.
- Encouraged participation in recreational activities for enhanced quality of life.
- Facilitated social activities for improved mental stimulation and engagement.
- Worked closely with families, providing updates on loved ones' wellbeing.
- Monitored changes in behaviour or health status to alert medical professionals promptly.
- Ensured medication administration as per schedules, adhering strictly to guidelines and instructions from healthcare professionals.
- Promoted a positive attitude among co-workers fostering an agreeable work atmosphere.
- Managed anxiety or agitation in patients through calming techniques and strategies.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Education
Certificate of Higher Education - Sciences
Progressive Comprehensive High School
Cameroon 2009.09 - 2010.06
Skills
- Decisive decision-making
- Tolerance and patience
- Communication excellence
- Knowledge sharing
- Delegation mastery
- Training and Development
- Staff appraisals
- Team supervision
- Report-writing
- Task delegation
- Microsoft Excel
Certification
healthcare certificates. Medication competency, moving and handling peg feeding, first aide.
Trained on Administration systems like Access and Onetouch
Languages
English
Fluent
French
Upper intermediate
References
References available upon request.
Timeline
Team leader
Agincare
2025.06 - Current
Support care worker
Ambiant Respite services
2024.06 - 2025.06
Support care worker
Ngutedan Care Services Limited
2023.10 - 2024.06
Certificate of Higher Education - Sciences
Progressive Comprehensive High School
2009.09 - 2010.06