Akilesh REETOO
London,Wandsworth
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Work history
hotel customer service
MR Mehmood
City of London
05.2023 - 06.2023
- Reviewed and improved guest journey in response to guest feedback.
- Handled complaints with calm and diplomacy, taking corrective action and following up on resolution.
- Handled equipment, chemicals and materials with caution.
- Removed and appropriately disposed of litter.
- Delivered post, packages and other items to guest rooms with 100% accuracy.
- Maintained immaculate environment by thoroughly cleaning hotel areas in line with predetermined cleaning schedule.
- Explained important features of guest rooms and demonstrated controls for key facilities.
- Completed assigned cleaning duties to maintain clean and orderly hotel.
Education
GCSEs - english
Skills
- Local area knowledge
- Customer relations
- Complaint resolution
- customer service
- Negotiation expert
- cleaning
- cooking
Languages
Italian
Intermediate
Timeline
hotel customer service - MR Mehmood
05.2023 - 06.2023
Ernest Bevin College - GCSEs, english
Similar Profiles
Divya Grace Nelson FernandezDivya Grace Nelson Fernandez
Cashier/Receptionist at Mr. Saleem BasheerCashier/Receptionist at Mr. Saleem Basheer
Qasim AbbasQasim Abbas
Teacher at Nasir MehmoodTeacher at Nasir Mehmood
Malaika BibiMalaika Bibi
Customer assistant at Musharaf MehmoodCustomer assistant at Musharaf Mehmood
David OngDavid Ong
Process Engineering Intern at ExxonMobilProcess Engineering Intern at ExxonMobil
Nelly ArequipaNelly Arequipa
Private nanny (2 children -4 month old and baby) at Crystal LeePrivate nanny (2 children -4 month old and baby) at Crystal Lee