Akia Rose
United Kingdom
Summary
Motivated and adaptable professional with experience in retail, customer service, and sports event management, supported by a strong background in marketing and business operations. Skilled in stock management, sales, and customer engagement, with proven ability to perform under pressure in fast-paced environments. Experienced in social media marketing, sponsorship outreach, and event coordination, with a passion for building brand visibility and enhancing customer experiences. Recognised for strong teamwork, leadership, and communication skills, alongside the discipline and resilience developed through over 10 years of competitive basketball.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Sales assistant
Foot Locker
Dudley
07.2025 - Current
- Monitored trends in consumer behaviour with keen attention to detail.
- Assisted customers with product selection for optimal satisfaction.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
Arena Steward
University of Worcester
Worcester, Worcestershire
01.2025 - Current
- Ensured safety at events by managing crowd control effectively.
- Assisted in set up and tear down to ensure smooth event execution.
- Monitored visitor behaviour, maintaining a pleasant atmosphere at all times.
- Maintained cleanliness throughout the venue with regular checks and cleanups.
- Performed thorough pre and post-event safety checks to verify compliance with relevant policies and procedures.
- Assisted with closing of events by breaking down chairs, tables and buffet.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Team member
Cinnabon
Birmingham
07.2024 - 05.2025
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Maintained high standards of food hygiene, securing customer trust.
- Displayed teamwork skills to improve overall productivity.
- Provided excellent customer service to enhance business reputation.
- Delivered reliable customer service with attention to detail even under high pressure.
- Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
Marketing and business officer (placement)
Worcester Wolves
Worcester, Worcestershire
11.2024 - 04.2025
- Produced engaging content for social media platforms, boosting online presence.
- Collaborated with sales team to drive revenue growth.
- Developed strategic marketing plans to increase brand awareness.
- Analysed consumer behaviour trends, informing product development decisions.
- Managed social media platforms, creating and scheduling content to maintain consistent online presence.
- Optimised brand storytelling, supporting development of high-quality marketing content and collateral.
Stockroom assistant
Foot Locker
Dudley
10.2021 - 04.2023
- Assisted in regular stock takes for accurate inventory count.
- Performed routine maintenance tasks around stockroom area as needed.
- Conducted regular checks on security measures, ensuring safety of all stored items.
- Maintained and cleaned stockroom to ensure easy, safe access for team members.
- Facilitated smooth store operations, utilising word and excel to record transactions and maintain an accurate inventory balance.
- Picked, processed and packed items for daily online orders, exceeding company targets for productivity.
Education
GCSEs -
Perryfields Academy
Oldbury, Sandwell 09.2014 - 06.2019
A-Levels -
Aston Manor Academy
Birmingham 09.2019 - 06.2022
Skills
- I maintain a strong level of fitness, which helps me take on physically demanding work and stay active throughout the day
- I take pride in keeping spaces clean, tidy, and well-organised, paying attention to detail
- I have experience working in stockrooms, handling stock safely, organising deliveries, and supporting smooth operations
- I enjoy helping people and providing great customer service, making sure customers feel welcome and supported
- My background in basketball has built my teamwork, discipline, and leadership skills, as well as the ability to perform under pressure
- I’m reliable, punctual, and committed to getting the job done to a high standard
- I adapt quickly to new tasks and environments, learning as I go
- I work well both independently and as part of a team, supporting others when needed
- I bring a positive attitude to my work, keeping motivated and encouraging those around me
- I have good problem-solving skills and stay calm when challenges come up
Timeline
Sales assistant
Foot Locker
07.2025 - Current
Arena Steward
University of Worcester
01.2025 - Current
Marketing and business officer (placement)
Worcester Wolves
11.2024 - 04.2025
Team member
Cinnabon
07.2024 - 05.2025
Stockroom assistant
Foot Locker
10.2021 - 04.2023
A-Levels -
Aston Manor Academy
09.2019 - 06.2022
GCSEs -
Perryfields Academy
09.2014 - 06.2019
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