Akhil Kotnala
Ilford,Redbridge
Summary
Skilled Mobile Phone Repair Technician with knack for diagnosing and fixing complex hardware and software issues. Enhanced customer satisfaction by reducing repair times and improving device performance. Known for creating streamlined repair processes and training new technicians.
Overview
8
8
years of professional experience
Work history
Mobile phone repair technician
Akhil Mobiles
Hyderabad, India
01.2018 - 11.2025
- Prioritised daily workflows to consistently meet tight deadlines.
- Executed mobile battery and display replacements with efficiency.
- Collaborated on complex repairs, delivering effective solutions.
- Diagnosed mobile device faults for rapid resolution.
- Tested all repaired devices to ensure seamless functionality.
- Educated customers on device care to promote longevity.
- Maintained up-to-date knowledge of industry trends to enhance service offerings.
- Trained junior team members to elevate performance levels.
Education
Bachelor of Science - Computer Science & Engineering
MLR Institute of Technology
Hyderabad,India 07.2018 - 04.2021
Master of Science - Computer Science
University of East London
London, England 01.2026 -
Skills
- Gadget assembly and disassembly
- Software unlocking,Dead Boot Flashing and FRP
- Product lifecycle understanding
- Technical terminology proficiency
- Advanced troubleshooting techniques
- Camera servicing expertise
- Operating system knowledge
- Charging port repair
- Liquid damage restoration
- Circuit board soldering
- Tablet repair skills
- Screen replacement expertise
- Fast-paced work adaptability
- Device unlocking methods
- Hardware repair strategies
- Device diagnosis capabilities
- Mobile operating systems knowledge
- Battery replacement efficiency
- Sound issue resolution
- Microscopic inspection skills
- Charger port servicing expertise
- Device resetting knowledge
- SIM card troubleshooting skills
- LCD screen replacement expertise
- Mobile hardware testing and connectivity assessment
Timeline
Master of Science - Computer Science
University of East London
01.2026 -
Bachelor of Science - Computer Science & Engineering
MLR Institute of Technology
07.2018 - 04.2021
Mobile phone repair technician
Akhil Mobiles
01.2018 - 11.2025