Akash Kundu
Wrexham
Summary
Dedicated team member with over two years of experience in customer service and food service at global brands including Subway and KFC in Bangladesh. Currently pursuing an MSc in International Business Management at Wrexham University, UK. Proficient in food safety, customer engagement, teamwork, and cash handling in high-pressure settings. Available for full-time work immediately and part-time during university terms.
Overview
3
3
years of professional experience
Work history
Team Member
KFC
Dhaka, Bangladesh
2022.05 - 2023.06
- Delivered friendly, efficient service to customers in a busy fast-food environment, ensuring a positive dining experience.
- Prepared food quickly and accurately while strictly following hygiene and safety standards.
- Handled cash and card payments with accuracy, balancing the till at the end of shifts.
- Supported team collaboration by assisting new staff and maintaining a clean, organized workspace.
Team Member
Subway
Dhaka, Bangladesh
2021.03 - 2022.04
- Delivered efficient service to customers, ensuring positive dining experiences in a fast-paced environment.
- Prepared food quickly and accurately while adhering to hygiene and safety standards.
- Managed cash and card payments accurately, balancing the till at shift's end.
- Facilitated team collaboration by assisting new staff and maintaining an organized workspace.
Volunteer
UK Children Aid Trust Fund, Bangladesh
Dhaka, Bangladesh
2020.01 - 2021.02
- Supported COVID-19 relief initiatives, including vaccine distribution and community hygiene education.
- Distributed food, clothing, hygiene kits, and educational materials to vulnerable families.
- Collaborated with local teams to enhance health and safety efforts during pandemic.
Education
Master of Science (MSc) - International Business Management
Wrexham University
Wrexham 2025.01 -
Bachelor of Business Administration - Management
American International University–Bangladesh (AIUB)
Dhaka, Bangladesh /2017 - /2021
Skills
- Customer service expertise
- Effective communication
- Time management
- Problem solving
- Leadership skills
- Team collaboration
- Sales and marketing knowledge
- Adaptability and learning agility
- Cultural awareness
- Business strategy fundamentals
Affiliations
- Cultural exploration and travel
- Football and cricket
- Volunteering and community support
- Business strategies and personal development
References
References available upon request.
Timeline
Master of Science (MSc) - International Business Management
Wrexham University
2025.01 -
Team Member
KFC
2022.05 - 2023.06
Team Member
Subway
2021.03 - 2022.04
Volunteer
UK Children Aid Trust Fund, Bangladesh
2020.01 - 2021.02
Bachelor of Business Administration - Management
American International University–Bangladesh (AIUB)
/2017 - /2021