Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Akash Kundu

Wrexham

Summary

Dedicated team member with over two years of experience in customer service and food service at global brands including Subway and KFC in Bangladesh. Currently pursuing an MSc in International Business Management at Wrexham University, UK. Proficient in food safety, customer engagement, teamwork, and cash handling in high-pressure settings. Available for full-time work immediately and part-time during university terms.

Overview

3
3
years of professional experience

Work history

Team Member

KFC
Dhaka, Bangladesh
05.2022 - 06.2023
  • Delivered friendly, efficient service to customers in a busy fast-food environment, ensuring a positive dining experience.
  • Prepared food quickly and accurately while strictly following hygiene and safety standards.
  • Handled cash and card payments with accuracy, balancing the till at the end of shifts.
  • Supported team collaboration by assisting new staff and maintaining a clean, organized workspace.

Team Member

Subway
Dhaka, Bangladesh
03.2021 - 04.2022
  • Delivered efficient service to customers, ensuring positive dining experiences in a fast-paced environment.
  • Prepared food quickly and accurately while adhering to hygiene and safety standards.
  • Managed cash and card payments accurately, balancing the till at shift's end.
  • Facilitated team collaboration by assisting new staff and maintaining an organized workspace.

Volunteer

UK Children Aid Trust Fund, Bangladesh
Dhaka, Bangladesh
01.2020 - 02.2021
  • Supported COVID-19 relief initiatives, including vaccine distribution and community hygiene education.
  • Distributed food, clothing, hygiene kits, and educational materials to vulnerable families.
  • Collaborated with local teams to enhance health and safety efforts during pandemic.

Education

Master of Science (MSc) - International Business Management

Wrexham University
Wrexham
01.2025 -

Bachelor of Business Administration - Management

American International University–Bangladesh (AIUB)
Dhaka, Bangladesh
/2017 - /2021

Skills

  • Customer service expertise
  • Effective communication
  • Time management
  • Problem solving
  • Leadership skills
  • Team collaboration
  • Sales and marketing knowledge
  • Adaptability and learning agility
  • Cultural awareness
  • Business strategy fundamentals

Affiliations

  • Cultural exploration and travel
  • Football and cricket
  • Volunteering and community support
  • Business strategies and personal development

References

References available upon request.

Timeline

Master of Science (MSc) - International Business Management

Wrexham University
01.2025 -

Team Member

KFC
05.2022 - 06.2023

Team Member

Subway
03.2021 - 04.2022

Volunteer

UK Children Aid Trust Fund, Bangladesh
01.2020 - 02.2021

Bachelor of Business Administration - Management

American International University–Bangladesh (AIUB)
/2017 - /2021

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Akash Kundu