Ajdin karahodza
Birmingham,birmingham
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
17
17
years of professional experience
Work History
Kitchen Joiner and Fitter
key kitchens ltd
London, London
2020.01 - 2023.02
- Skilfully fitted worktops, cabinets, and appliances, achieving a high-quality finish and customer satisfaction.
- Managed the removal of old kitchen units and appliances, preparing the space for new installations with minimal disruption.
- Installed bespoke kitchen units in various designs, adhering to customer specifications and design plans.
- Delivered projects within agreed timeframes, coordinating efficiently with other tradespeople to minimise inconvenience to homeowners.
- Addressed unexpected challenges during installations promptly, implementing effective solutions to avoid delays.
- Maintained a clean and safe working environment, adhering to health and safety regulations.
Builder's Labourer
OVERBURYS
London, LONDON
2018.04 - 2020.04
- Prepared sites for construction by conducting site cleans, risk assessments and hazard removal.
- Maintained exceptional physical strength to safely perform heavy-duty lifting and manual labour tasks.
- Loaded and unloaded construction materials using wheelbarrows, hods and hand trucks.
- Operated a variety of power tools and machinery, including drills, saws, and compactors, adhering to strict safety guidelines.
- Mixed and poured concrete, ensuring precise consistency for foundation work and other construction requirements.
- Collaborated with skilled tradespeople, providing support in plumbing, electrical installations, and carpentry tasks.
- Unloaded, carried and stored building materials and equipment.
Painter and Decorator
James painers and Decorator
London, LONDON
2015.02 - 2018.03
- Added new paint coats to surfaces using brushes, rollers and sprayers.
- Cleaned and maintained equipment and tidied work areas.
- Applied coats of paint, varnish, and wallpaper to interior and exterior surfaces, achieving high-quality finishes.
- Maintained a clean and organised work environment, cleaning up after tasks to leave spaces tidy and presentable.
- Used tools and equipment within safety guidelines.
- Prepared surfaces for decoration by filling cracks, sanding down, and applying primer for optimal paint application.
- Washed, scraped and sanded surfaces, resulting in clean and smooth application of wall finishes.
Lettings Negotiator
Green live Estate Agents
London, London
2010.05 - 2015.02
- Negotiated letting contracts between landlord and applicant to agree on favourable terms for both parties.
- Managed property listings on various platforms, ensuring accurate and enticing descriptions.
- Conducted viewings with potential tenants, highlighting property features and answering questions to facilitate decision-making.
- Delivered exceptional customer service, addressing queries and concerns promptly to ensure client satisfaction.
- Assisted clients with relocation services, providing support throughout the moving process.
- Collaborated with maintenance teams to coordinate repairs and improvements, ensuring properties remained attractive and safe for tenants.
Customer Service Associate
Sainsbury's
London, London
2008.01 - 2010.08
- Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Addressed customer service enquires quickly and accurately.
- Handled difficult customers with empathy and patience, successfully de-escalating tense situations.
- Assisted customers with product-related questions, feedback and complaints.
- Resolved customer queries over phone and by email.
Bartender Waiter
yorkshire grey
London, london
2006.04 - 2008.07
- Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
- Adapted to fast-paced environments, managing multiple tasks simultaneously without compromising service quality.
- Kept bar stocked and organised for easy access and quick service to customers.
- Engaged with customers to create a welcoming atmosphere, responding to queries and feedback with professionalism.
- Delivered outstanding customer experiences, mixing and serving drinks with energy and enthusiasm to maintain a fun, relaxed atmosphere.
Education
GCSEs -
South Camden Community School
London, ENGSkills
- Customer service
- On-site problem solving
- Kitchen installation
- Worktop fitting
- Cabinet installation
- Joinery finishing
- Site measuring
- Appliance fitting
- Blueprint reading
- Tool calibration
Timeline
Kitchen Joiner and Fitter
key kitchens ltd
2020.01 - 2023.02
Builder's Labourer
OVERBURYS
2018.04 - 2020.04
Painter and Decorator
James painers and Decorator
2015.02 - 2018.03
Lettings Negotiator
Green live Estate Agents
2010.05 - 2015.02
Customer Service Associate
Sainsbury's
2008.01 - 2010.08
Bartender Waiter
yorkshire grey
2006.04 - 2008.07
GCSEs -
South Camden Community School