Ajay Singh Shekhawat

• Oversaw end-to-end retail operations, ensuring efficient staff scheduling, stock rotation, and compliance with health & safety regulations
• Implemented inventory control systems that reduced stock wastage and improved replenishment accuracy
• Maintained strategic supplier partnerships, successfully negotiating bulk discounts and optimizing procurement costs
• Enhanced customer satisfaction through team training, in-store layout improvements, and community engagement initiatives

• Conducted passenger profiling and implemented aviation security protocols as per BCAS (Bureau of Civil Aviation Security) guidelines
• Operated advanced X-ray screening systems and carried out manual baggage inspections
• Delivered excellent customer service to passengers, including check-in support and boarding assistance
• Collaborated with airline staff, CISF (Central Industrial Security Force) personnel, and airport authorities to ensure safe and smooth operations
• Responded swiftly and professionally to passenger queries and complaints
• Maintained compliance with AVSEC (Aviation Security) procedures and civil aviation safety regulations
• Logged incident reports, security breaches, and passenger complaints with accuracy and urgency

• Led warehouse and courier operations, managing a team of 25+ delivery personnel and drivers across multiple routes
• Streamlined last-mile delivery processes, increasing on-time delivery rate by 30% within one year
• Oversaw compliance with transport and logistics regulations, ensuring high standards in documentation and reporting
• Implemented a digital inventory tracking system that reduced package misplacement incidents by 40%
• Acted as key liaison between operations, customer service, and logistics partners to resolve delivery disputes efficiently