Ajay Singh Shekhawat
Harrogate,UK
Summary
Motivated and detail-oriented professional with a strong background in logistics, security, customer service, and business operations. Currently pursuing an MBA at Leeds Beckett University. Known for delivering high standards of service while maintaining safety and operational efficiency. Seeking to contribute my skills and experience to a role at British Railways, Harrogate.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Manager
Namaste Supermarket
Harrogate
- Manage daily operations, staff scheduling, and inventory control
- Ensure store presentation, cleanliness, and customer satisfaction
- Maintain supplier relationships and negotiate cost-effective purchases
Restaurant Staff
Jodhpur Restaurant
Leeds
09.2023 - 03.2024
- Provided attentive service to customers in a busy restaurant environment
- Assisted with food preparation and ensured hygiene standards were followed
- Handled cash register and coordinated with kitchen staff
AO/CS Officer (Airport Officer / Customer Service Officer)
IndiGo Airlines
Jaipur
05.2023 - 07.2024
- Conducted passenger profiling and implemented aviation security protocols as per BCAS (Bureau of Civil Aviation Security) guidelines
- Operated advanced X-ray screening systems and carried out manual baggage inspections
- Delivered excellent customer service to passengers, including check-in support and boarding assistance
- Collaborated with airline staff, CISF (Central Industrial Security Force) personnel, and airport authorities to ensure safe and smooth operations
- Responded swiftly and professionally to passenger queries and complaints
- Maintained compliance with AVSEC (Aviation Security) procedures and civil aviation safety regulations
- Investigated and documented incidents, reporting them accurately and promptly
Supervisor
AIRSTAR XPRESS COURIERS
Jaipur
01.2019 - 12.2023
- Supervised daily operations of inbound and outbound courier shipments
- Coordinated with logistics partners for timely and secure delivery
- Monitored and ensured compliance with company and government logistics standards
- Trained and managed a team of delivery staff, drivers, and warehouse personnel
- Resolved customer complaints and ensured smooth issue handling
- Maintained shipment records and generated performance reports for management
Education
MBA - undefined
Leeds Beckett University
01.2024 - 01.2025
Bachelor of Arts - undefined
University of Rajasthan
01.2019 - 01.2022
Skills
- Logistics coordination and delivery management
- Security screening and aviation compliance
- Customer service excellence
- Strong communication and teamwork
- Problem-solving and conflict resolution
- Adaptability and leadership
Languages
English
Hindi
Custom
Available upon request
Timeline
MBA - undefined
Leeds Beckett University
01.2024 - 01.2025
Restaurant Staff
Jodhpur Restaurant
09.2023 - 03.2024
AO/CS Officer (Airport Officer / Customer Service Officer)
IndiGo Airlines
05.2023 - 07.2024
Supervisor
AIRSTAR XPRESS COURIERS
01.2019 - 12.2023
Bachelor of Arts - undefined
University of Rajasthan
01.2019 - 01.2022
Manager
Namaste Supermarket
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