Aiza Sabir
Glasgow
Summary
Motivated and confident individual with experience in retail. Sales and customer support roles. Experienced in building strong customer relationships, promoting products, handling enquiries, and delivering tailored solutions that enhance customer satisfaction and drive sales. Proven ability to communicate effectively, resolve concerns, and achieve targets and thrive in fast-paced environments. A dependable professional with a positive attitude, strong work ethic and a commitment to delivering exceptional customer service.
Overview
3
3
years of professional experience
Work history
Barista
Black sheep
2025.12 - 2026.05
- Delivered personalised customer service, creating positive in-store experiences.
- Maintained high cleanliness and presentation standards in line with the company
- Prepared and served cold drinks and iced beverages efficiently to company standards.
- Managed high-volume orders during peak hours, maintaining quality of service.
Sales Assistant
Schuh
2025.03 - 2025.09
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Managed stock levels and merchandising, ensuring displays were attractive, tidy, and aligned with brand standards.
Beauty Advisor
Space NK
2024.03 - 2024.12
- Guided customers in the effective application of make-up and skincare products, customising recommendations to meet clients' needs.
- Greeted and hosted customers, providing information on promotions, offers, and discounts.
- Oversaw multiple tasks, including product sales, inventory management, and highlighting adaptability and multitasking skills.
Shop Assistant
Fernhill grocers
2023.05 - 2024.01
- Welcoming customers with a friendly and approachable way
- Resolving customer enquiries and managing complaints.
- Facilitating cash transactions and issuing change.
- Assisted customers in locating products
- Kept shelves neat, clean and organised.
Education
High School in National 5s - Highters
Eastwood High School
GlasgowHNC - Healthcare and Practice
South Lanarkshire college
GlasgowBachelor of Science - Diagnostic Imaging
Glasgow Caledonian University
GlasgowSkills
- Customer service
- Cash handling
- Excellent Communication
- Time management
- Problem-solving
- Quick learner
- Effective teamwork
- Patient and calm
- Microsoft Office proficiency
Timeline
Barista
Black sheep
2025.12 - 2026.05
Sales Assistant
Schuh
2025.03 - 2025.09
Beauty Advisor
Space NK
2024.03 - 2024.12
Shop Assistant
Fernhill grocers
2023.05 - 2024.01
HNC - Healthcare and Practice
South Lanarkshire college
High School in National 5s - Highters
Eastwood High School
Bachelor of Science - Diagnostic Imaging
Glasgow Caledonian University