Offering strong customer service and communication skills with background in retail and volunteer work. Knowledgeable about multitasking in fast-paced environments and collaborating well within team. Ready to use and develop problem-solving, time management, and interpersonal skills in waitress role.
Hi, I’m
AISHAH NAGAWA
Abu Dhabi ,United Arab Emirates
Summary
Work history
MONTO/WAGA RESTAURANT AL AIN, UNITED ARAB EMIRATES
Waitress
09 2023 - Current
Job overview
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Received complaints and offered remedial action to help improve customer experiences.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Arranged tables and set up linens and silverware in preparation for guests.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Informed kitchen staff regarding special order requirements.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Greeted and escorted guests to tables.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Uganda
SERENA HOTEL
Waitress
Job overview
- Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day's specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Education
WORLD AHEAD SENIOR SECONDARY SCHOOL
CERTIFICATE from GENERAL ART
07/2018
University overview
Skills
- Good communication skills
- Ability to work Under Pressure
- Time Management
- Problem solving
- Bar cleaning and maintenance
- Fine dining experience
Timeline
Waitress
MONTO/WAGA RESTAURANT
09 2023 - Current
Waitress
Uganda
SERENA HOTEL
WORLD AHEAD SENIOR SECONDARY SCHOOL
CERTIFICATE from GENERAL ART
07/2018