I am a dedicated and versatile professional with experience as a jewellery designer and customer service adviser at RAC. My background combines creativity with strong problem-solving and communication skills, enabling me to deliver excellent service and build positive relationships with clients. In addition to my professional work, I volunteer with a Scouts group, supporting young people in developing confidence, teamwork, and practical life skills. This balance of creativity, service, and community involvement demonstrates my adaptability, commitment, and passion for both professional and personal growth.
Bsc Honors degree in First class1:1. In Health and social care
For Winza Jewellery Designer:
Designed and launched exclusive jewellery collections showcased at the Jewellery Show London 2025.
Increased customer engagement and brand visibility through creative Instagram campaigns and collaborations.
Coordinated international logistics for importing/exporting jewellery, ensuring compliance with VAT and EORI regulations.
For RAC Customer Service Adviser:
Resolved customer complaints effectively, achieving high customer satisfaction scores.
Consistently exceeded daily call handling targets while maintaining service quality.
Recognised for strong problem-solving skills, resulting in improved customer retention.
For Scouts Volunteer:
Organised and supervised engaging activities for young people, promoting teamwork and leadership skills.
Supported community events, ensuring safety and inclusion for all participants.